Yahoo Message Number: 50118 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/50118)
PRESS RELEASE
Country Coach Collaborates With SLI, Delivers Parts Solution for Country Coach Owners July 27, 2009, Junction City, Oregon:
Luxury motor coach manufacturer Country Coach today announced the immediate availability of full customer parts research and fulfillment support. Country Coach has authorized Specialty Logistics, Inc.(SLI) as the exclusive provider of parts support to Country Coach motorcoach owners.
Jim Howard, Country Coach Senior Vice President of Sales & Service, commented on this new andcomprehensive solution: "We are making it easier for Country Coach owners to buy parts for their motorcoaches. SLI not only brings decades of experience in efficient shipping, but has also assembled a team of Country Coach pa rts specialists with decades of CC-specific experience."
The two companies share the goal of achieving a positive customer experience for each new caller. Randy Stout, co-owner and Business Manager for SLI, is enthusiastic about the collaboration between the two companies. "We have spent considerable time coordinating with Country Coach to prepare for our launch. As a result, we expect to be able to get to the right information for our customers with reasonable efficiency." Mr. Stout also noted SLI's intent to provide a seamless customer experience, and that SLI has worked closely with Country Coach's information technology department to more easily share data and phone traffic.
Customer seeking Country Coach parts support may dial 541-515-6651, and email direct to sales@... (sales@...). SLI support will be available 8am-3pm Pacific Time, Monday-Friday. Callers to Country Coach Technical Support at 800-452-8015 will be transferred to SLI if they have a parts need.
Located in Junction City, Oregon, in 2009 Country Coach celebrates 36 years designing, manufacturing, and marketing highline Class A diesel motorcoaches under brand names including Inspire 360, Allure 400 Series, Intrigue 550, Magna 630, Affinity 700 Custom, and the Country
The company exclusively offers the patented Veranda feature and also designs and manufactures the custom DynoMax chassis.
To learn more about this press release, please contact Matt Howard, Vice President, Marketing at mhoward@... (mhoward@...), or 541-998-3720 x8289.