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Country Coach Restoration, Repair & Parts Forums => Country Coach Archive => Topic started by: Craig Spiess on July 19, 2012, 12:45:56 pm

Title: Tracstar 360 and DirecTV
Post by: Craig Spiess on July 19, 2012, 12:45:56 pm
Yahoo Message Number: 81003 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81003)
Anyone still have the Tracstar 360 with DirecTV in their motorhome? I have one and can only receive transponders from the D8 satellite at the 101W position. I do not receive any transponders from the D9S (spot beam) satellite at the same 101W position. I have talked to both tech departments at DirecTV and Tracstar, and no one seems to have a clue why my receiver does not recognize the signals from the D9 satellite (which is where all the local programming is, and I am in the LA spot beam area). Just wondering if anyone else is having this problem or if anyone has this same system and gets both satellites OK.

Thanks,

Craig and Kathy Spiess
2007 Inspire 360 #x1959

2005 Honda Civic Hybrid Toad
Title: Re: Tracstar 360 and DirecTV
Post by: windsor1262 on July 19, 2012, 01:59:14 pm
Yahoo Message Number: 81004 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81004)
Hi Craig,

We were in LA in February and have the Tracstar SV360 and Direct TV using the 101 statellite. We did not have a problem getting the network stations but we have the West and East DNS service.

Marta

07 Allure 31501
Title: Re: Tracstar 360 and DirecTV
Post by: Mark_surber on July 21, 2012, 04:14:36 pm
Yahoo Message Number: 81026 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81026)
Craig and Kathy,

When I first bought my coach and got the "bad news" from directtv that the recievers that came with the coach weren't mine and had to be replaced etc..... they put the new ones in and I had the same problem and after talking to tracstar, they sent me a part, a LNB, that I replaced on the dish and everything worked great.

Mark and Helen Surber
07 Intrigue 12162
Title: Re: Tracstar 360 and DirecTV
Post by: KAY Neubauer on July 22, 2012, 12:25:31 am
Yahoo Message Number: 81033 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81033)
We recently purchased our 99 Affinity. It still has the tracvision in motion satellite . We purchased a new receiver from direct t.v. and it was explained to us that we had to have a professional hook a laptop up to the satellite and "wake up" the dish?? I talked to McClain's r v in Dallas, and they wanted $275. just to look at it. Then wanted to sell me a new King Dome system. Anyone have much experience "waking" a dish up? Thanks Allan and Kay
Title: Re: Tracstar 360 and DirecTV
Post by: Mark_surber on July 22, 2012, 03:25:56 am
Yahoo Message Number: 81034 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81034)
I didn't have to wake mine up but I had to connect it to a box that tray star "loaned" me and then ship it back to them before they charged my credit card but that was because there used to be one regular and one had satellite and now there are many sattelies and I get them all but the hd ones.

Mark and Helen Surber
07 Intrigue 12162
Title: Re: Tracstar 360 and DirecTV
Post by: Lonny & Diane Livingston on July 22, 2012, 10:56:32 am
Yahoo Message Number: 81035 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81035)
We added a DirecTV receiver to our bedroom on our 2004 Allure. We had the work done by Dave at Sats2Go in Houston TX. He is awesome! He also attached a computer to our TracStar control box and updated the software. Now the satellite dome locks onto the satellite much faster and stays locked on better. He also said if we don't have HD we only need Sat 101.
TracStar has excellent customer service. They are located in Orlando FL and will also assist at their location. We met 2 of their reps at a rally in Brooksville FL.

Lonny & Diane Livingston
Tampa FL

'04 Allure #31065
Title: Re: Tracstar 360 and DirecTV
Post by: Travman100_3 on July 22, 2012, 10:15:16 pm
Yahoo Message Number: 81059 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81059)
Do you have the manual? If so you can follow the directions in the manual or call the 800 number in the manual and a tech should be able to help you. You will need a computer with a serial port, most new laptops do not have a serial port. If you don't have the tracvision manual then you should find it online. I replaced my tracvision last year with an HD dish.

Ray

2000 Intrigue 11040
Title: Re: Tracstar 360 and DirecTV
Post by: Craig Spiess on July 25, 2012, 01:54:36 pm
Yahoo Message Number: 81123 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81123)
Thanks everyone, I am having discussions with a tech rep from TracStar. So far, we have not been able to pinpoint the problem. I am going to change out the DirecTV receiver to see if that makes any difference. TracStar belives my antenna is working properly.

Craig Spiess

2007 Inspire #51959
Title: Re: Tracstar 360 and DirecTV
Post by: Craig Spiess on July 31, 2012, 02:20:37 pm
Yahoo Message Number: 81281 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81281)
Well, changing the receiver did the trick. All is working fine now. I guess the receiver was not communicating with the antenna. I knew it had to be something simple. Thanks for all your comments. Now we are ready for our 3 week trip to Yellowstone. Departing on Sunday 5 August.

Craig Spiess

2007 Inspire #51959
2005 Honda Civic Hybrid
Title: Re: Tracstar 360 and DirecTV
Post by: Lonny & Diane Livingston on July 31, 2012, 04:58:08 pm
Yahoo Message Number: 81286 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81286)
We're headed to Yellowstone now. We're in Douglas WY at the KOA. Be here until Aug 2nd, then on to Riverton WY, then Cody WY.

Enjoy your trip!

Lonny & Diane Livingston
Tampa, FL

'04 Allure #31065
Title: Re: Tracstar 360 and DirecTV
Post by: Bob Ozich on July 31, 2012, 06:04:18 pm
Yahoo Message Number: 81289 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/81289)
I also had a directv receiver fail which a Tracster tech identified The new unit fixed my problem Bob 06 intrigue. 12047