Yahoo Message Number: 88825 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88825)
What has been other's experience with CC's tech support? When I first got this coach, I called and talked to Greg a few times and he was helpful.
I left a message for him last week and have never gotten a call back. I then used their online function which lets you send them a question and ask for either a call back or email response. I've had no response from that.
Gary
2007 Allure 470 #31578
Yahoo Message Number: 88834 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88834)
I had a similar experience, the first time I spoke to Greg he was helpful. Unfortunately the follow through was not there. I have repeatedly tried to get in touch via phone and web submissions, no luck so far. I was thinking of upgrading to another CC, but this has me wondering.
CC Magna #5591
Yahoo Message Number: 88838 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88838)
try emailing Doug Beaudry. He's the Service Manager.
dougb@... (dougb@...)
Maybe Greg is on vacation?
Lonny & Diane Livingston
Tampa, FL
'04 Allure #31065
Yahoo Message Number: 88839 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88839)
Don't forget Chris Snyder is there, too, now!
TWI 2004 Intrigue 11731
Yahoo Message Number: 88847 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88847)
Just to let everyone know I got a response from Greg today by email.
Thanks for the other contacts.
Gary
2007 Allure 470 #31578
Yahoo Message Number: 88850 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88850)
Is Chris Snyder no longer in Tucson? Jim Biestek
Yahoo Message Number: 88851 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88851)
Chris Snyder started working for Country Coach again on Monday the 17th.
Kevin Waite
Yahoo Message Number: 88852 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88852)
We just purchased a 2006 Allure in California 4 days ago and are currently in route to Missouri. We had zero issues until last night when we hooked up to a KOA 50 amp electrical site for the evening. The ceiling lights remain on even when we push the buttons to turn them off. All the other switches/lights turn on and off except the ceiling lights unless we turn ALL the electricity off using the main house light switch by the front door. Any ideas on what the issue might be or how we can correct the problem?
Yahoo Message Number: 88853 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88853)
That's correct, his first day at CC was Monday last. Talked to him Sunday to wish him well.
TWI 2004 Intrigue 11731
Yahoo Message Number: 88856 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/88856)
Do you have the "Intellitec" system? If so find the master panel and check and reset the overide switches.
Jim 07 Allure #31570