Yahoo Message Number: 12396 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/12396)
On Saturday October 23, 2004, an email was posted with respect to Buddy Gregg Motor Homes service of Country Coach products sold by Buddy Gregg. The comments made were not an official statement of Buddy Gregg Motor homes, Inc. but the comments of a dedicated and diligent Service Manager concerned over customer expectations and his steadfast desire to exceed the customer's anticipations. He understands Buddy Gregg is a dealer that constantly strives to exceed expectations in all service areas inclusive of scheduling appointments, work performed on a coach, reputation and credibility.
Buddy Gregg Motor Homes, Inc. has and always will extend its service and warranty capabilities to any Country Coach owner through its facilities. Buddy Gregg Motor Homes, Inc. well understands the flexibility and freedom of travel that Country Coach affords to the motorhome community through its quality products. Individuals enjoying this wonderful lifestyle while traveling across our great land never need to worry about the desire and willingness of Buddy Gregg Motor Homes to facilitate any service related matter.
Now celebrating twenty (20) years of business Buddy Gregg has proven his understanding of quality service, the very fiber of his success.
Again and again Mr. Gregg has demonstrated his commitment to service by expanding his facilities for such accomodations. Recently completed was the Knoxville, TN service addition that in fact doubled the size of its service operation, paint and body shop and the overnight camp ground for service customers. This expansion alone was in excess of $2.0 million.
The excellence and quality of work perfromed by any Buddy Gregg Motor Homes service center is second to none. This is the obvious reason why so many of our friends, neighbors, and yes, even those who we didn't sell a coach to, make the trek to take advantage of our services. Many of you come to Lewisville (Dallas), TX, Knoxville, TN and Lakeland, FL because the reputation of quality service proceeds our company name; and my friends it is our pleasure.
Buddy Gregg Motor Homes has and will always strive to provide the best service the industry can offer. Our dedicated and qualified service team members are anxious to assist you. Please call us for an appointment.
A company dedicated to service and motor homes excellence!
Mark T. Molder
Chief Operating Officer
Buddy Gregg Motor Homes, Inc.
Yahoo Message Number: 12401 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/12401)
Thank you, Mr. Molder for a sincere response to all these posts.
I, for one, would like the forum to go on to other matters now.
Tom