Text only | Text with Images

Country Coach Owners Forum

Country Coach Restoration, Repair & Parts Forums => Country Coach Archive => Topic started by: Doris on October 31, 2006, 04:13:45 am

Title: CAT RV Hotline
Post by: Doris on October 31, 2006, 04:13:45 am
Yahoo Message Number: 26562 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/26562)
We're still experiencing problems with our Inspire overheating and other problems that make it inoperable/unsafe.
Out of the blue we received a call from an out of state Cat repair shop that worked on our coach 3 months ago, one that has been uncooperative in providing any written repair documentation. They wanted our address to send this information, then never asked for it.
Although we've called Cat Tech support a few times while experiencing problems on the road, the repair shop manager asked me during this conversation if I spoke with the Caterpillar RV Hotline, specifically.

I called the hotline number provided in the Cat manual, is there another hotline number not listed in the manual that is specific for RV's?

Doris

2006 Un Inspire 360 Siena 51927
Title: Re: CAT RV Hotline
Post by: Marge Conway on October 31, 2006, 06:10:42 am
Yahoo Message Number: 26563 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/26563)
The RV engine support team at CAT (24/7) is:
1-877-777-3126.

Marge Conway

2005 Inspire #51293

Quote from: Doris
We're still experiencing problems with our Inspire overheating and > other problems that make it inoperable/unsafe.

Out of the blue we received a call from an out of state Cat repair

shop

Quote
that worked on our coach 3 months ago, one that has been
uncooperative

Quote
in providing any written repair documentation. They wanted our

address

Quote
to send this information, then never asked for it.

Although we've called Cat Tech support a few times while

experiencing

Quote
problems on the road, the repair shop manager asked me during this > conversation if I spoke with the Caterpillar RV Hotline,
specifically.

Quote
>

I called the hotline number provided in the Cat manual, is there > another hotline number not listed in the manual that is specific

for
Title: Re: CAT RV Hotline
Post by: Doris on October 31, 2006, 08:03:22 pm
Yahoo Message Number: 26583 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/26583)
Thanks for the number, that's the one I had also. I was also told that Tony Kapusta is the person to contact at that number. Anyone know who he is?

Doris

Quote from: Marge Conway
The RV engine support team at CAT (24/7) is:
1-877-777-3126.

Marge Conway

2005 Inspire #51293

[quote author=Doris"

>

> We're still experiencing problems with our Inspire overheating

and

Quote
other problems that make it inoperable/unsafe.
>

> Out of the blue we received a call from an out of state Cat

repair

Quote
shop

> that worked on our coach 3 months ago, one that has been
uncooperative

> in providing any written repair documentation. They wanted our
address

> to send this information, then never asked for it.
>

> Although we've called Cat Tech support a few times while
experiencing

> problems on the road, the repair shop manager asked me during

this
Title: Re: CAT RV Hotline
Post by: Bill Gabler on November 01, 2006, 10:50:51 pm
Yahoo Message Number: 26614 (http://groups.yahoo.com/neo/groups/Country-Coach-Owners/conversations/messages/26614)
Tony is the CAT rep that shows up at all the CCI rallies and helps us thru our problems. He is also at FMCA rallies and some CAT Club events. He has solved all my problems.

Bill G.
Text only | Text with Images