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Country Coach Tech assistance

Yahoo Message Number: 88825
What has been other's experience with CC's tech support? When I first got this coach, I called and talked to Greg a few times and he was helpful.
I left a message for him last week and have never gotten a call back. I then used their online function which lets you send them a question and ask for either a call back or email response. I've had no response from that.

Gary

2007 Allure 470 #31578

Re: Country Coach Tech assistance

Reply #1 –
Yahoo Message Number: 88834
I had a similar experience, the first time I spoke to Greg he was helpful. Unfortunately the follow through was not there. I have repeatedly tried to get in touch via phone and web submissions, no luck so far. I was thinking of upgrading to another CC, but this has me wondering.

CC Magna #5591

Re: Country Coach Tech assistance

Reply #4 –
Yahoo Message Number: 88847
Just to let everyone know I got a response from Greg today by email.

Thanks for the other contacts.
Gary

2007 Allure 470 #31578

Re: Country Coach Tech assistance

Reply #6 –
Yahoo Message Number: 88851
Chris Snyder started working for Country Coach again on Monday the 17th.

Kevin Waite

Re: Country Coach Tech assistance

Reply #7 –
Yahoo Message Number: 88852
We just purchased a 2006 Allure in California 4 days ago and are currently in route to Missouri. We had zero issues until last night when we hooked up to a KOA 50 amp electrical site for the evening. The ceiling lights remain on even when we push the buttons to turn them off. All the other switches/lights turn on and off except the ceiling lights unless we turn ALL the electricity off using the main house light switch by the front door. Any ideas on what the issue might be or how we can correct the problem?

Re: Country Coach Tech assistance

Reply #8 –
Yahoo Message Number: 88853
That's correct, his first day at CC was Monday last. Talked to him Sunday to wish him well.
TWI 2004 Intrigue 11731
 

Re: Country Coach Tech assistance

Reply #9 –
Yahoo Message Number: 88856
Do you have the "Intellitec" system? If so find the master panel and check and reset the overide switches.

Jim 07 Allure #31570