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emergency road service

Yahoo Message Number: 53291
Our emergency road service is up for renewal in a couple of months and we are shopping around. Who is another good road service to use with a Prevost Bus. We also tow a Ford Explorer.

Mary and John Habicht
'93 Country Coach Prevost

Re: emergency road service

Reply #1 –
Yahoo Message Number: 53292
I would be very catious with Good Sam ERS.
I keep read about the Affinity group approaching BK.
Not there yet, but keep your eyes open.

I have the FMCA package and like it.

Bob Wexler
SOB

Re: emergency road service

Reply #2 –
Yahoo Message Number: 53293
We are NOT going to renew with Coach Net. Many manufacturers are providing a year or two with a new coach purchase. I called recently to inquire about transporting a coach if needed. I was told that they WILL NOT send a trailer to load up the coach. It will be towed. They did not see a problem with towing the coaches. I said that this was not acceptable and would cancel. 40-45' high end coaches are not designed to be towed!!!!!
A member of this forum had considerable damage to their coach due to CoachNet's failure to send equipment adequate to handle their coach. Their experience was what prompted me to call and inquire.
Many years ago, I had a lemon coach---I had Good Sam ERS. They came to my rescue 8 times. Each time that the coach needed to be transported, they sent a trailer and loaded the coach on it. However, they have not responded to my e-mails inquiring about the current policy. As Bob stated---who knows what their future holds.
Several years ago, Jerry had to have the Prevost transported. He called Progressive insurance and they sent a trailer for it.
We are still undecided about what to do. I will check into the FMCA package.

Jurhee

Formerly CC Now SOB

Re: emergency road service

Reply #3 –
Yahoo Message Number: 53329
All of our coaches are over 12' tall and it takes a very special trailer to do it and would be costly.

Re: emergency road service

Reply #4 –
Yahoo Message Number: 53336
I am certainly aware of coach height. A am also aware of damage caused by towing. I saw the bill for one of the times my "lemon" was towed It was close to $700-and that was close to 10 years ago. But, Good Sam paid it all. Thank goodness!

Jurhee

SOB after 15 Country Coaches

Re: emergency road service

Reply #5 –
Yahoo Message Number: 53337
As a newbie here I want to ask a newbie question. In some signatures, I see SOB after someone's name. Now, I don't want to jump to any conclusions........... What does that mean, in the forum sense?

Thanks for your patience.

Re: emergency road service

Reply #7 –
Yahoo Message Number: 53340
I know of a 2000 42' affinity for sale, excellent shape, every thing works as designed. Great price.
Coach # 5725.

Break up forces sale, New AGM batteries, and many upgrades.

phone-559-326-9080 (linda kissner)

Dale Morris,

Re: emergency road service

Reply #8 –
Yahoo Message Number: 53342

I have been towed five times over the years by Coach Net wih no problems. Do wrecker drivers make mistakes towing MH's. Sure do. Most Coach manufactures make coachs so that they can be towed. It's up to the owner of coach to make sure that the procedure is following. I had to tell Tow Truck Driver to take drive shaft off after blowing an engine on a new coach a few years ago in Texas. They had to haul it over 100 miles to a shop.
Don 31588 07 Allure

Re: emergency road service

Reply #9 –
Yahoo Message Number: 53350
Last summer (a year ago) I was towed twice. Coach Net was very good about it but the first company that came out did not have a big enough tow truck. The second company came with a low boy flat bed. He had to take the long way around as he couldn't go under any bridges. That is a major problem with flatbed towing. Some states also require a special permit not to mention pilot cars. The second time was a tow rig that could lift 30,000 lbs. He had no problems towing me and knew exactly what to do (driveshaft, etc.). The only way they could lift mine was with wheel lifts. It did no damage and did not affect the steering or alignment.

John Pratt

'06 Allure 31308

Re: emergency road service

Reply #10 –
Yahoo Message Number: 53354
I've recently investigated all the options I could think of and settled for AAA. After reading the horror stories in several postings on this forum, I decided that price was not the determining factor. The risk of added damage to an expensive coach is not worth saving a few bucks on the premium.

Some of the shortcomings I found in various plans: The Good Sam subcontracting company does not have contracts with any tow company in my immediate area. Additionally, they will tow only to the nearest suitable repair shop on their list- not necessarily the repair shop you want to go to. If you want your coach towed to a better shop, you pay the difference. The upside is, they don't have a mileage limit. They would be a good choice if you are on your way to Alaska. I think you would have a hassle with them if you wanted your rig trailered.
Most of the others I checked with balked at the question of trailering a disabled coach. AAA didn't, and even advised me what kind of tow to request. (It's called a Land-All. I don't know if that's different from a Low Boy or not.) Most of the others also had the restriction of their "approved service provider" list. The only restriction AAA has is 100 miles. I decided that, based on my travel pattern, the chances of me being more than 100 miles from a suitable (to me) service provider are pretty low. Although it is possible. It's a risk/reward decision I am willing to make.
Besides all that, there are certain other well known AAA benefits. Admittedly, those are small, but every little bit helps.
Jim Biestek
'04 Intrigue
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Re: emergency road service

Reply #11 –
Yahoo Message Number: 53355
Jim

I have AAA and now also Coach Net.
Every time I called AAA, they sent a rig too SMALL to even try to do the job at hand, even though I always made it clear I was in a 28,000 lb motorhome the size of a Greyhound bus. If I had been in a VW Beatle they would have all been fine. The first time was a simple dead battery. After half an hour of trying to jump my coach with 8 guage cables, the AAA driver gave up and left without charge to AAA. Never had the first responder from AAA be successful at dealing with the problem.

Bob Wexler
SOB
 

Re: emergency road service

Reply #12 –
Yahoo Message Number: 53402
Jurhee

I had a ride height adjuster failure and Coach Net sent a trailer. The whole loading, delivering and unloading must have taken 4 hours (they pay door to door) and cost over $1000. I'm very happy with them.
Richard

04 Inspire 51079