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Topic: My experience and service at Kaiser in Eugene was super bad ! (Read 586 times) previous topic - next topic
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My experience and service at Kaiser in Eugene was super bad !

Yahoo Message Number: 57280
In 2007 I had Kaiser give me an estimate of $150.00 to align my front end. It took the guy all afternoon to closing time and was charged Over $400. When balked I was told it was because they charge by the hour and the mechanic had never done a Magna before. From Eugene to Olympia with my new Michelin tires and the alignment my coach was all over the road following every truck rut in the road. When I came back south I went to Kaiser and exercised the "warranty" on the alignment and they made me wait several hours before reluctantly redoing the alignment. It was better after that but I will never let Kaiser touch my coach. Next time I will go to Henderson's in GP or Colton truck in CA.
Macke 2003 Magna Resort #6277 enjoying the Oregon coast stormy weather.

Re: My experience and service at Kaiser in Eugene was super bad !

Reply #1 –
Yahoo Message Number: 57292
I do not normally recommend Beaudry RV in Tucson for anything, however, as others can attest, their alignment guy, Frank, is excellent on CC's if he is still there. He has done hundreds.

Rich 2002 Magna

Re: My experience and service at Kaiser in Eugene was super bad !

Reply #2 –
Yahoo Message Number: 57297
It sounds if you might need new drag links. I have an 03 Magna and put those on it fixed my problem.
Vic 2003 magna 6253
 

Re: My experience and service at Kaiser in Eugene was super bad !

Reply #3 –
Yahoo Message Number: 57301

Sounds like it depends who is working alignments that day at Kaisers.

Bob (rthandren@...)
'05 Inspire 51178