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Cummins Service

Yahoo Message Number: 97265
Well $4,000 later we are back to full operation in our 01' Intrigue. Country Coach Cor. Junction City did the inspection and Andy found the problems. Cummins Atlantic tech in Virginia did the 50,000 mile valve lash adjustment now at 76,000 we are in Junction City, Or at Country Coach and wanted to get a coach inspection. Only problem we knew of was excessive water in the air brakes. Andy started the inspection and found an O ring in the air filter was cut with part still inside the base. It seems a poorly trained service tech had not used any lub on the second O ring and when the filter was place, (up side down) one O ring fell down and was cut. This prevented the filter from function at all. Lesson from this, if you get moisture from the air purging, be aware and get it checked. Now, I did go back the the truck shop I had been trusting for the last 10 years, they checked out my concern and told me the filter was working ok. They replaced the air filter 11 months ago.

Cummins tech did the valve lash adjustment at 52,000 in 2011, now at 76,000 there was an oil leak around the valve cover gasket. Andy recommended the gasket be replaced. When he pulled the J body down, he discovered a broken wire that activates half of the brake was cut and voids in the sealant was causing the oil leak. I also want to give Cummins tech credit for causing the Turbo oil line to touch the exhaust manifold when it was replaced and the same time. Needles to say, it started leaking after 24,000 miles and we were on the road in Deadwood, SD.

Cost to date for all this will be over $4,500. Just glad I found Andy and Country Coach. What lessons are there in all this?
1. Find a service center and service tech you can trust.
2. Make a service inspection with Country Coach Dealer not a truck shop.
3. Monitor water in air brakes, coolant levels, oil levels each day on the road
4. Check pavement under your coach for spots from the night stay.
5. Get a full coach inspection as ofter as you can get to Junction City.
6. Start a saving account to cover those mistakes made by poorly trained service techs.
7. Treat your service tech as your best friend always ask him for advise on what to repair first.

Paul Cummings
01' Intrigue

Re: Cummins Service

Reply #1 –
Yahoo Message Number: 97268
Paul, I live in Virginia near Lynchburg/Roanoke and have been using Cummins Atlantic in Daleville. Is that where you had the work done or was it another shop?

So far I've had no issues with their work but I do have an oil leak (I think it may be the oil pan gasket and also the timing chain gasket) and have an appointment at the Daleville location in early October.

Gary

'07 Allure 470 #31578

Re: Cummins Service

Reply #2 –
Yahoo Message Number: 97274
Thanks for sharing your experience. I know it hurts the wallet when people make mistakes like that!!

I'm in the camp with can't have enough eyes looking things over. I get the flashlight out and crawl under the coach to inspect twice a year. I also pay for a shop hour to have the mechanic also look things over too. I've twice added tie straps and extra rubber hose outer layers to hydraulic lines at potential wear points.

I've been pleasantly surprised at times, when a shop would only charge me for 30 mins, as that was all the time the mechanic needed to look things over.

I'm sorry I don't recall the name of the CC owner that lost their coach I think coming in on the California James Dean Highway (41?) to a fire from a ruptured hydraulic line that sprayed over a hot exhaust. This was probably about 3 years ago. This got me out and under the coach the same day!! Now a regular maintenance habit.

Enjoy your coach, stay safe, and have fun, Smitty

04 Allure 31017
04 Allure Sold to a nice new owner! Now enjoying a 07 Magna Rembrandt 45' ISX600 #6775
"We're ONDROAD for THEJRNY!" (Toad and Coach license plates, say Hi if you see us!)
 

Re: Cummins Service

Reply #3 –
Yahoo Message Number: 97276
Dean Ansley was the CC owner or at least coach was lost to fire. Sent from Yahoo Mail for iPhone From:

gsmith77_7@... [Country-Coach-Owners] ; To:
;

Subject:

[Country-Coach-Owners] Re: Cummins Service Sent:

Mon, Sep 1, 2014 5:07:06 PM

Thanks for sharing your experience. I know it hurts the wallet when people make mistakes like that!!I'm in the camp with can't have enough eyes looking things over. I get the flashlight out and crawl under the coach to inspect twice a year. I also pay for a shop hour to have the mechanic also look things over too. I've twice added tie straps and extra rubber hose outer layers to hydraulic lines at potential wear points. I've been pleasantly surprised at times, when a shop would only charge me for 30 mins, as that was all the time the mechanic needed to look things over. I'm sorry I don't recall the name of the CC owner that lost their coach I think coming in on the California James Dean Highway (41?) to a fire from a ruptured hydraulic line that sprayed over a hot exhaust. This was probably about 3 years ago. This got me out and under the coach the same day!! Now a regular maintenance habit. Enjoy your coach, stay safe, and have fun, Smitty04 Allure 31017