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Cracked Radiator(s) Issue

Yahoo Message Number: 14760
Hi Folks,

It appears that cracked radiators are starting to manifest themselves do to improper manufacturering design. I had a similiar situation with mounting of the a/c condenser which lead to its failure. As with the window spacer creep, CCI has not responded adequately. I would like to ask the group to respond to this issue as another member has asked. We need to see how big the problem is. I am suggesting that a group response to these kinds of issues may get better attention and action.
Fred Kovol

2000 Allure 30593

ISC 330 (reprogrammed to 350)

Re: Cracked Radiator(s) Issue

Reply #1 –
Yahoo Message Number: 14762
Fred,

I agree we need to know which radiators are affected. I was quite sure when I opted for the ISL 400 HP engine vs. the 370HP I believe Cummings said the turbo and the radiator had to changed which would mean many of us do not have the same radiator pending on which engine HP we have. But I have to check on this.
GBettig 2002 Intrigue 11451.

Re: Cracked Radiator(s) Issue

Reply #2 –
Yahoo Message Number: 14766
Thanks, Fred.

To clarify our issue. We have a 350 ISC engine on a 2001 Intrigue (11320). Cummins NW found a "Charge Air Crack" which is due to a faulty WELD...not due to rocks, etc, but a poor design for something that is constantly being "jiggled" as our systems are. They changed the design to one that is bolted later, after, from what we were told, a number of these problems were coming up...not sure when that change occurred. We had no symptoms (loss of power or poor gas mileage would be some), but had our rig in for its customary service (47,000 miles.) I'm interested in this because IF this is a common occurrence at this point 1. we all need to know about it to prepare to fix it and 2. perhaps CC can contribute towards the fixing of this problem which is an expense that should not be born by us totally if it is indeed a design flaw of some merit.

We are waiting to have it fixed until May since they have to order the part and that is when it is convenient for us to return to spend the day or two to have it redone.

I hope we can find out how common this is...just because you have no symptoms does not mean you don't have the problem. If you are in for some servicing of your rig at a Cummins or CC place, have it looked at and let us know what happens. It's only the welded ones that have the problem.

Jan McNeill

2001 Intrigue 11320

Re: Cracked Radiator(s) Issue

Reply #3 –
Yahoo Message Number: 14779
Fred, I asked CC to help me with this 7 weeks ago, so far no decent reply after 5 phone calls. I now have 3 windows doing this, but the door glass is by far the worst. As soon as it starts, it creeps faster by the day...

Jim 10996

Re: Cracked Radiator(s) Issue

Reply #4 –
Yahoo Message Number: 14782
Hi Jim,

Here's is a consideration. Let's find out what is causing the creeping. Maybe it can be dealt with in-place with some method: Hot and cold application, radiation, sonic vibration, etc - something that will shrink it so it falls to the bottom. I understqnd it was put in as a spacer for manufacturering but serves no purpose afterwards.
Fred Kovol

Re: Cracked Radiator(s) Issue

Reply #5 –
Yahoo Message Number: 14789
Fred,

I may have missed it in the posts on this subject, but has anyone been able to outline the years of manufacture and Cummins engine models that this problem is effecting? Is it only ISL engines or does it involve ISCs as well? Thanks.

Kevin Barron

98 Intrigue #10550

Re: Cracked Radiator(s) Issue

Reply #7 –
Yahoo Message Number: 14803
To answer all your questions. C.C. is not responsible for the manufacturing of these compnents that are failing on your coaches. Charge air coolers, window seals, a/c condensers etc...... My suggestion is to contact the vender of the items in question and see if there are any vender warranties. C.C. will only help if there has been any noted history on your coach that has been reported to them. Coaches of 96',98 & 00' are way out of C.C. warranty and would most likely be better off trying to get the venders help.

Re: Cracked Radiator(s) Issue

Reply #8 –
Yahoo Message Number: 14838
So, the fact that CCI chose to put these crappy components on their coaches totally excuses them....right? Don't thing that would fly if enough owners ever get the balls to form a class action committee and attempt to get CCI to fess up to their part in this and actually take care of problems which they have incorporated in their coaches.

Makes no difference if they built the components or not, they are still responsible since their engineers chose the components to incorporate into "The Finest Coach ever built."

Far too many CCI built coaches have had CAC and cooling radiators fail for this not to be addressed properly. It is done now on a case by case basis, if you are lucky enough to get a sympathetic soul in warranty department then you will get help.

Quote from: travis baumann\[br\
] > To answer all your questions. C.C. is not responsible for the
manufacturing of these compnents that are failing on your coaches.
Charge air coolers, window seals, a/c condensers etc...... My suggestion is to contact the vender of the items in question and see if there are any vender warranties. C.C. will only help if there has been any noted history on your coach that has been reported to them.
Coaches of 96',98 & 00' are way out of C.C. warranty and would most likely be better off trying to get the venders help. My 96 Allure #30032 started leaking with 40,000 miles on it.

Quote
>

Kevin Barron wrote: Fred,

I may have missed it in the posts on this subject, but has anyone
been able to outline the years of manufacture and Cummins engine models that this problem is effecting? Is it only ISL engines or does it involve ISCs as well? Thanks.

Quote
>

Kevin Barron

98 Intrigue #10550
 

Re: Cracked Radiator(s) Issue

Reply #9 –
Yahoo Message Number: 14839
Jan,

The replacement CAC which CC had shipped to me was of a new design, rather than having the welded seams, it has bolts with a rubber seal connecting the two halfs of the CAC together. Additionally, CC also shipped a new radiator and new a/c heat exchanger. I understand that the vendor provided these and CC paid for the install...that was on the 2nd event, I paid for the first failure but somehow I got lucky on the 2nd failure and talked to the "right" person at CC and they shipped full unit at their expense. This was in the fall of 2003, my unit is a 2000 Intrigue with ISC engine.

Travman

2000 Intrigue

Quote from: janmcneill
Thanks, Fred.

To clarify our issue. We have a 350 ISC engine on a 2001 Intrigue > (11320). Cummins NW found a "Charge Air Crack" which is due to a > faulty WELD...not due to rocks, etc, but a poor design for

something

Quote
that is constantly being "jiggled" as our systems are. They

changed

Quote
the design to one that is bolted later, after, from what we were > told, a number of these problems were coming up...not sure when

that

Quote
change occurred. We had no symptoms (loss of power or poor gas > mileage would be some), but had our rig in for its customary

service

Quote
(47,000 miles.) I'm interested in this because IF this is a common > occurrence at this point 1. we all need to know about it to

prepare

Quote
to fix it and 2. perhaps CC can contribute towards the fixing of > this problem which is an expense that should not be born by us > totally if it is indeed a design flaw of some merit.

We are waiting to have it fixed until May since they have to order > the part and that is when it is convenient for us to return to

spend

Quote
the day or two to have it redone.

I hope we can find out how common this is...just because you have

no

Quote
symptoms does not mean you don't have the problem. If you are in

for

Quote
some servicing of your rig at a Cummins or CC place, have it

looked

Quote
at and let us know what happens. It's only the welded ones that

have