Skip to main content ↑ ↓
Topic: Quality Control (Read 610 times) previous topic - next topic
0 Members and 1 Guest are viewing this topic.

Quality Control

Yahoo Message Number: 17253
Egon,

If all they have ever done to your door is to repaint it twice, it will never be fixed. You have to completely reskin the door to have a chance. We had the problem on our 99 Intrigue and brought it to the attention of a service tech at a CCI rally. Not knowing what the cause was, I accepted the techs word when he told me it was nothing to worry about, just some dirt under the paint. Any body shop could fix it. After learning more about it on this site I contacted CC and was told I was two months beyond getting any help from them. When I reminded them that I was shinned off five months earlier they sent me a new door kit under their goodwill policy. Had to cover labor myself.
Since they had tried to fix it the wrong way twice before, maybe you have ssome recourse to get it done right. Good luck.
Remember, owning a Country Coach is the same as being in love. You have a tendency to overlook faults. Kinda like the Battered Wife Syndrome.

John and Merilee Flynn
99 Intrigue 10877

02 Jeep Grand Cherokee
 

Re: Quality Control

Reply #1 –
Yahoo Message Number: 17749
John & Merilee:

I have a 99 Allure which I bought new. The factory reskinned it twice as the first time the new surface did not stick the its' substrate and it bulged when warm. They reskinned it a second time for me in 2004 at the factory. They were very nice about it.

Dale Ford

99 Allure 30408

Quote from: tjf2000us

Egon,

If all they have ever done to your door is to repaint it twice, it > will never be fixed. You have to completely reskin the door to

have a

Quote
chance. We had the problem on our 99 Intrigue and brought it to

the

Quote
attention of a service tech at a CCI rally. Not knowing what the > cause was, I accepted the techs word when he told me it was nothing

to

Quote
worry about, just some dirt under the paint. Any body shop could

fix

Quote
it. After learning more about it on this site I contacted CC and

was

Quote
told I was two months beyond getting any help from them. When I > reminded them that I was shinned off five months earlier they sent

me

Quote
a new door kit under their goodwill policy. Had to cover labor

myself.

Quote
Since they had tried to fix it the wrong way twice before, maybe

you