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Dual Pane Windows

Yahoo Message Number: 5647
the internal seal in some of our dual pane windows are "snakeing". I haven't contacted CC yet. Does anyone already have experience getting this problem fixed?
Claude

Re: Dual Pane Windows

Reply #1 –
Yahoo Message Number: 5654
No but would like to know the answer as I have the same problem.

John Bicknas 97 Magna 5416

Re: Dual Pane Windows

Reply #2 –
Yahoo Message Number: 5655
I believe you will get much further going direct to Segi, the window manufacturer on this. I have had customers have this happen to them and it seems like Segi assists in taking care of this on out of warranty CC's.

Damon

Quote from: John Bicknas
> No but would like to know the answer as I have the same problem.

John Bicknas 97 Magna 5416

Re: Dual Pane Windows

Reply #4 –
Yahoo Message Number: 5659
SI-GI has had problems with their windows since '99 that I know of.
Our last coach had the same windows. At that time, SI-GI extended their warranty from two to three years and attempted to correct their manufacturing problem. I don't know if they will do anything if the window is older than that. If the seal is creeping, the window is shot. There is no way you can seal the dual panes yourself. My current coach had the bathroom window come un- sealed. CC called SI- GI with the date code and they finally replaced the window under warranty. You can find the date code etched on the window.
SI-GI is located in Norco, CA and someone in a past post listed their address and phone #
Don

'02 Intrigue #11427

Quote from: subsailor650
> the internal seal in some of our dual pane windows are "snakeing".

I
'02 Intrigue #11427

Re: Dual Pane Windows

Reply #5 –
Yahoo Message Number: 5660
Ooooops, guess it helps to spell the companys name correctly.
The window Mfg. is:
SE-GI

1900 Second St.
Norco, CA 92860
PH# 909.737.8320
Fax# 909.737.3786
Don

'02 Intrigue #11427

Quote from: subsailor650
> the internal seal in some of our dual pane windows are "snakeing".

I
'02 Intrigue #11427

Re: Dual Pane Windows

Reply #6 –
Yahoo Message Number: 5661
I have this same problem currently. Windows were manufactured in 1999. I called the manufacturer and was advised that I must call and coordinate the problem through CC. I called CC and gave them the window locations, the etched mfg date and coach number. They filled out some kind of claim form and sent it to the mfg. This has all happened within the last two weeks. I am currently waiting for a response. I had contacted CC via email and had also included digital photos of the problem.

I had found this problem over a year ago and tried to contact the mfg with no success. When I finally contacted them, the rep there indicated that what I was seeing was a manufacturing process problem they had with spacer between the two pains of glass creaping from the heat. The spacer used only benefits the assembly process and has not functional purpose even though it is very unsightly. The window's seal is still in tact, however if the spacers creep very far, I feel the seal integrety could be comprimised.

Just have to wait and see what is offered through CC....

Jim Hughes

Jacksonville, FL
2000 Allure #30511

Quote from: subsailor650
> the internal seal in some of our dual pane windows are "snakeing".

I

Re: Dual Pane Windows

Reply #7 –
Yahoo Message Number: 5662
Interesting to hear your info from the mfg. That is not what they told me. I was told the seal between the panes was broken when the seal creeped and now we could start to see moisture collect between them. True it is ugly. I had the one in the bathroom replaced in Oct during my visit to CC. Good to hear they are at least considering a replacement but then again it might be a way for the mfg to dump it back on CC and let them tell you "no way".

Don

'02 Intrigue #11427

Quote from: Jim Hughes
I have this same problem currently. Windows were manufactured in > 1999. I called the manufacturer and was advised that I must call > and coordinate the problem through CC. I called CC and gave them > the window locations, the etched mfg date and coach number. They > filled out some kind of claim form and sent it to the mfg. This

has

Quote
all happened within the last two weeks. I am currently waiting for > a response. I had contacted CC via email and had also included > digital photos of the problem.

I had found this problem over a year ago and tried to contact the > mfg with no success. When I finally contacted them, the rep there > indicated that what I was seeing was a manufacturing process

problem

Quote
they had with spacer between the two pains of glass creaping from > the heat. The spacer used only benefits the assembly process and > has not functional purpose even though it is very unsightly. The > window's seal is still in tact, however if the spacers creep very > far, I feel the seal integrety could be comprimised.

Just have to wait and see what is offered through CC....

Jim Hughes

Jacksonville, FL
2000 Allure #30511

[quote author=subsailor650"

> the internal seal in some of our dual pane windows
are "snakeing".
'02 Intrigue #11427
 

Re: Dual Pane Windows

Reply #8 –
Yahoo Message Number: 5745
I had this problem on a 99 allure and CC handled it with SeGi this past year. Since I was so far out of warranty, they would supply 5 windows and I would pay to install ($100 per window) plus shipping. Since I live near the SeGi plant in Corona CA, we picked them up and delivered them to National RV in Perris who did the work.

Tom Newman, 30288