Re: warranty service
Reply #26 –
Yahoo Message Number: 12419
Todd thanks for the explanation however this reminds me of the range wars of the old west. While I can understand that a business needs to service their customer base it's also important to understand that to a growing number of coach owners, who are fulltimers, that it would be cost prohibitive to always go back to a "home" dealer for service. If this were to become a practice rather than exception this could hurt the industry as a whole. I think that it's business practices like this that can have long term detrimental affects on how many people take up the fulltimer lifestyle or go into RV'ing.
BTW - I ran into something similar with Media Camping in Pennsylvania. They told me I was not welcome because I bought my coach from a different dealer after they had offered a coach I did not want. This decision was made by their general manager. Although I complained to CC about it, they told me there was nothing they could or would do. CC was trying to increase their dealer-ship network in the North East. I'll never go back to Media for anything EVER; and when someone asks my opinion of them guess what it will be.
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Regards
Jose'
'03 Allure Cascade 40' tag # 30863 '03 Silverado toad
Topic: warranty service (Read 1735 times)
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