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Dream a nightmare

Yahoo Message Number: 13329
Advice was to NOT be emotional....so everybody send protest e-mail to the company when we have not even heard the final result from CC or LD! Gee...wonder why companies have so little regard for owner's sites?

Joe Cronin '03 Magna 6223

Re: Dream a nightmare

Reply #1 –
Yahoo Message Number: 13339
Quote from: jcronin3366
Advice was to NOT be emotional....so everybody send protest e-mail

to

Quote
the company when we have not even heard the final result from CC or > LD! Gee...wonder why companies have so little regard for owner's > sites?

Joe Cronin '03 Magna 6223

Joe,

It seems to me that CC and LD have already made their statements when they tried to get them to take the coach with band-aids. CC hasalready shown that they have very little regard for owners and their sites when they have the nerve to try and pawn something like that off as the world's finest motor coach. I'm just glad they don't buile pacemakers.
John Flynn

99 Intrigue 10877

02 Jeep Grand Cherokee

Re: Dream a nightmare

Reply #2 –
Yahoo Message Number: 13340
From: "tjf2000us" tjf2000us@...>

(snip) > CC has already shown that they have very little regard for owners and

their sites when they have the nerve to try and pawn something like that off as the world's finest motor coach. I'm just glad they don't buile pacemakers.

I'm not trying to justify the problematic coaches, but how can we realistically expect comparatively small companies (compared to auto manufacturers) ... with comparatively few engineers (ditto) ... to build zero-defect products when the auto manufacturers themselves can't even get close to doing it?

The hard thing to take is that motorhomes cost a bunch and that old adage, "You get what you pay for" (UNTRUE), has many folks fooled into thinking that 'cause they paid a bunch, the product will have no defects.
I wish that "You get what you pay for" could be deleted from the English language.

Along with "Cadillac ... the Standard of the World" (not true for years).
Just goes to show how long it takes to get rid of old habits ... and adages .

Dick (& Geri) Campagna
'98 36' Intrigue #10571
Mfd: 11/97

Re: Dream a nightmare

Reply #3 –
Yahoo Message Number: 13343
Quote from: Dick Campagna
> From: "tjf2000us"

(snip) > CC has already shown that they have very little regard for

owners

Quote
and

their sites when they have the nerve to try and pawn something like

that off

Quote
as the world's finest motor coach. I'm just glad they don't buile > pacemakers. >

I'm not trying to justify the problematic coaches, but how can we > realistically expect comparatively small companies (compared to

auto

Quote
manufacturers) ... with comparatively few engineers (ditto) ... to

build

Quote
zero-defect products when the auto manufacturers themselves can't

even get

Quote
close to doing it?
> The hard thing to take is that motorhomes cost a bunch and that old

adage,

Quote
"You get what you pay for" (UNTRUE), has many folks fooled into

thinking

Quote
that 'cause they paid a bunch, the product will have no defects.

I wish that "You get what you pay for" could be deleted from the

English

Quote
language.

Along with "Cadillac ... the Standard of the World" (not true for

years).

Quote
>

Just goes to show how long it takes to get rid of old habits ...

and adages

Quote
>.

Dick (& Geri) Campagna
'98 36' Intrigue #10571
Mfd: 11/97

Dick,

I agree with you about not being able to build without zero defects, BUT, when you have something as bad as the slide on these folks coach, DON'T LET IT LEAVE THE FACTORY UNTIL IT IS FIXED OR TORN APART AND REDONE. You would think they would have learned from the Lexa.
As for Cadillac, they are now building cars to take on the world.
Check the automotive journals that normally don't speak too kindly of american cars.

By the way, if CC took a little more care at the factory, they would be amazed how much less they would have to allocate in their budget for fix and repair and buyback. Thus said, I'd still be looking to CC for my next coach, just be more criticle when choosing.
John and Merilee Flynn
99 Intrigue 10877

02 Jeep Grand Cherokee
 

Re: Dream a nightmare

Reply #4 –
Yahoo Message Number: 13372
Quote from: jcronin3366
Advice was to NOT be emotional....so everybody send protest e-mail

to

Quote
the company when we have not even heard the final result from CC

or

Quote
LD! Gee...wonder why companies have so little regard for owner's > sites?

Joe Cronin '03 Magna 6223
Every Organization makes mistakes, primarily because the organization is staffed by humans. The excellant organizations recognize their error, and work to fix the error.

Many times it not whether the error was made, but how the error is corrected that establishes the character and reputation of the organization. We cannot expect perfect. We can expect error correction.

When CC gets an email that says, "hey guys, looks like a storm is brewing on yahoo CC message board" as they just did, they can, if they are an excellent organization, take a look at the board and then respond appropriately.

Dea95 Magna 5280