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I don't know who pyro is

Yahoo Message Number: 15239
He joined my group.

I don't know why Robert and Reese don't work at CCI any more either My coach # 11928

I picked my coach up from the factory about two weeks ago and did not want to wait for an appointment to come back a two months from now for a cb install.

One of the tech's there gave me their number. I didn't ask them why they don't work there any more. I used to own a bounder. Now I own a country Coach. I love it so far. I heard about the presidents club from a friend. I guess you guys are not that club.
I did hear that the service center is under new management I don't know who the new manager is. The tech. that gave me the number to valley said he liked the way things are changing, mabey Those other two guys didn't.I just know they did a good job for me.

Re: I don't know who pyro is

Reply #1 –
Yahoo Message Number: 15245
Bob, So why did you start (or attempt to start) a new CC group? CC has always given priority to new coach owners and usually the new owner does not have to wait 2 weeks for an appointment.
What is the President's Club....I've never heard of it. It just seems really strange to me that you and "Pyro" are the only 2 members of your group. How did he hear about it?? This whole thing seems really "fishy" to me!!

Dale & Candace Hollick

2005 Affinity #6370 Quad Slide
See You Down the Road!

Re: I don't know who pyro is

Reply #2 –
Yahoo Message Number: 15249
When I was talking to a friend he told me that everyone in these gruops are members of a presidents club. I guess that is not the case here.

I did get priority for my imediate concerns. However I wanted to come back and get my cb installed. Mary said it would be sometime before I could get back in. When my coach was brought back from service the driver said I could get it done faster if I called these guys Reese and Robert. They did a good job, I don't see what the problem is. The driver is also the one that told me about this group.
I was unaware that no one was familar with them.
Anyways my cb is in and it works fine.

As for my group, people are signing up and I asked pyro about this.
He said he was just trying to help them out. He also said he is a tech. at Country Coach. Mabey he is the same guy that gave me their number in the first place. I think he could have done a better job helping them out than to come on here and try to fool everyone into thinking he was a coach owner. I'll at least give him some credit after all he did help me get my cb installed.

I sent an invite to everyone here to join my group. If you don't want to thats fine. I just think everone deserves at chance.
Bob Olsen 06 Intrigue #11928

Quote from: Candace and Dale\[br\
Hollick] > Bob, So why did you start (or attempt to start) a new CC group? CC
has always given priority to new coach owners and usually the new owner does not have to wait 2 weeks for an appointment.

Quote
>

What is the President's Club....I've never heard of it. It just
seems really strange to me that you and "Pyro" are the only 2 members of your group. How did he hear about it?? This whole thing seems really "fishy" to me!!

Re: I don't know who pyro is

Reply #3 –
Yahoo Message Number: 15251
I still don't understand, and you didn' reply to Candace's question; What is the purpose of a new owner's website?
If you just purchased this motorhome, I do not understand why you want to start a new group. This one is established and has a history with great participation and lots of good information ( and some not so good... but that's normal...) It seems a new owner would want to be a part of an "established community" of owners with all their experience and expertise. But that's just me....

What is the purpose of having another group???

Quote from: Bob Olsen

Re: I don't know who pyro is

Reply #4 –
Yahoo Message Number: 15257
I joined this group and imediatly get jumped and harped on all over the board. Who wants that? Not me! So far I have been accused of Being someone I'm not. I have been accused of Trying to knock Country Coach when I just wanted to know about the new management.
No one has offered any advise, only accusations. Why wouldn't I want to start another group where I might be a part of without being ridiculed for thying to be helpful.

Quote from: Rosemary
I still don't understand, and you didn' reply to Candace's

question;

Quote
What is the purpose of a new owner's website? >

If you just purchased this motorhome, I do not understand why you

want

Quote
to start a new group. This one is established and has a history

with

Quote
great participation and lots of good information ( and some not so > good... but that's normal...) It seems a new owner would want to

be

Quote
a part of an "established community" of owners with all their > experience and expertise. But that's just me....

What is the purpose of having another group??? >

[quote author=Bob Olsen"

>

> When I was talking to a friend he told me that everyone in these > > gruops are members of a presidents club. I guess that is not the > > case here.

> I did get priority for my imediate concerns. However I wanted to > > come back and get my cb installed. Mary said it would be

sometime

Quote
before I could get back in. When my coach was brought back from > > service the driver said I could get it done faster if I called

these

Quote
guys Reese and Robert. They did a good job, I don't see what the > > problem is. The driver is also the one that told me about this

group.

Quote
I was unaware that no one was familar with them.
> Anyways my cb is in and it works fine.
>

> As for my group, people are signing up and I asked pyro about

this.

Quote
He said he was just trying to help them out. He also said he is

a

Quote
tech. at Country Coach. Mabey he is the same guy that gave me

their

Quote
number in the first place. I think he could have done a better

job

Quote
helping them out than to come on here and try to fool everyone

into

Quote
thinking he was a coach owner. I'll at least give him some

credit

Quote
after all he did help me get my cb installed.
>

> I sent an invite to everyone here to join my group. If you don't > > want to thats fine. I just think everone deserves at chance.
> Bob Olsen 06 Intrigue #11928
>
>

[quote author=Candace and Dale
> Hollick]
> > Bob, So why did you start (or attempt to start) a new CC

group? CC

Quote
has always given priority to new coach owners and usually the

new

Quote
owner does not have to wait 2 weeks for an appointment.
> >

> > What is the President's Club....I've never heard of it. It

just

Quote
seems really strange to me that you and "Pyro" are the only 2 > > members of your group. How did he hear about it?? This whole

thing

Re: I don't know who pyro is

Reply #5 –
Yahoo Message Number: 15268
I am not buying it. And I could be wrong. I can admit to being wrong once or twice... :-)

But I will do a little more investigating and if you are legitimate, I will apologize on bended knee and do penance.

However the timing of your comments and your new website seem more than a coincidence immediately following some unsolicited comments by "Pyro" starting with the "electrolysis" thread that is an obvious front for some former disgruntled CC techs who are trying to start up a business using deceitful methods. I hate to see coach owners dealing with a difficult issue, getting decieved. You had nothing to add to the discussion of electrolysis- just to "recommend" those techs with no knowledge of their ability to do such important work on a coach. These guys do not have a garage since "someone" said they are mobile and come to you. Painting a coach is not like fixing a flat.
It is also a bit unusual for someone with a coach under warranty would go to an outside service person for work on a brand new expensive coach knowing that if damage was done, it would not be covered under warranty.

Not to mention immediately starting up another website (which you never gave a legitimate reason for in my opinion...) This is highly unusual. We have lively discussions on this website all the time. No one has ever complained after one day on the website and started a new group. This timing drew suspicion to your comments and makes us question your identity, motive and intent.
As I said, if I find out I am mistaken, I will get back to you and the group with an apology. If I sound harsh, it is because we live in a harsh world and we CC owners try to watch out for each other when we can. "It's a jungle out there..."

But I offer no quarter to any scam artists.

Stay tuned... and to everyone else- caveat emptor... if it smells like fish...

Oh and I am going to add one more comment for the benefit of everyone reading this drama... I happen to know the "new management" and IMHO this is the best thing to happen to service. Owners are going to be very pleased with the improvement in their factory service and the professional attitude, morale and quality of the technicians and teams being developed under the "new leadership." Everything can't happen overnight... they have to prune the dead wood and develop the potential talent but they are working their butts off as we speak to have a world class service team. I am not one to be quiet if I have a beef with anyone including the management at Country Coach and there have been occasions when I have. But, Brian Keys, Jake Smith and the many others( the "new management") have earned my respect and complete confidence (as well as other owners I know) over the years I have been a coach owner and I won't sit here in silence when someone unjustly slanders their team on this website for their own benefit.
Period. If some people couldn't cut it at the service facility- that is their problem and all the better for us they are gone- they cannot hold a candle to the team that is there. They can go work at Monaco.
I caution owners to be skeptical of what they read by "strangers" in our midst who might have ulterior motives.

I do not... so take it for what it is worth.

Re: I don't know who pyro is

Reply #6 –
Yahoo Message Number: 15269
Rosemary, we agree to everything you say about the CC Service Department. Everyone is working very hard to make the service dept a better place, more efficient and overall better experience for the owners to come there. Brian Keys has been with CC for a long time, was a top-notched tech and is now a great manager. We have been in service since Brian took over and there definitely have been some changes since he took over the department. Larry Sherwood is also doing a bang-up job as a customer service relations manager. It was good to have him in the service lounge during the day. We were able to discuss service related issues with him at any given time of the day and he was always there to lend an ear and help with service problems and communication with the service department.
We spoke with a knowlwedgable higher-up a CC and it was told to us that CC would not recommend nor give warranty work to this new "Valley Mobil" entity. So each owner can decide for themselves what they want to do for the repairs of their coach. We go to Carrier and Sons in Eugene or the factory. So there is no need to hire Valley Mobil when you already have competent workers in the Eugene, JC area.

Dale & Candace Hollick

2005 Affinity #6370 Quad Slide
See You Down the Road!

Re: I don't know who pyro is

Reply #7 –
Yahoo Message Number: 15270
Dear members:

Thank you for being suspicious about pyro's and moretravlin2005's recent posts. From the moderator's membership logs I extracted the following:

pyro joined 2/28 at 9:06 p.m. (a.k.a. Robert Ogilvie) moretravelin2005 joined 3/2 at 2:14 p.m. (a.k.a. Bob Olsen) pyro dropped 3/2 at 3:23 p.m.

moretravelin2005 first post 3/2 at 3:42 p.m. (announcing new forum) first post (by pyro) to moretravelin's new forum 3/2 at 4:05 p.m.

I would certainly distrust the post by pyro (as other members have pointed out). On the new forum, pyro identifies himself as Robert, "a tech at Country Coach, not an owner, and trying to help Reese (who is a friend)".

It may have been unfortunate timing by moretravelin (Bob) to have joined on March 2nd and have his first post one hour later being an announcement of a new forum started by him, without ever introducing himself or participating in this forum.

So far Bob's forum has just contained a discussion between Robert and Bob, with Robert (pyro) stating that he will be removing himself from Bob's new group.

Bob, you are welcomed to contact me offline (country-coach-owners- owner@yahoogroups.com) to discuss your concerns with this owner's forum so that we can return to one forum and not dilute the knowledge across two forums. Please keep in mind -- this forum is not related to, nor sponsored by, Camping World's President Club, or CCI (the Country Coach International club).

Herb

Forum Moderator
2002 Allure #30690
 

Re: I don't know who pyro is

Reply #8 –
Yahoo Message Number: 15284
Herb,

Thank you for checking out the Robert and Reese involvement in this website. These posts were frauds.

I was suspicious when this "Robert Olson" SAID HE TOOK DELIVERY OF AN 06 INTRIGUE TWO WEEKS AGO!!! As I recall, the CC rep that was here in Tucson last week to discuss the new coaches with the rally attendees said NO ONE has taken delivery of an 06 Intrigue and they are getting readied for the GA rally- not even the dealers. This coach number he gave is apparantly STILL IN PRODUCTION. "Robert" can see "his coach" in Georgia if it is ready by then... it is tagged for dealer delivery per Country Coach.

I rest my case. Bob Olson is a phoney and part of the Robert and Reese duo trying to drum up business for themselves after being released from their positions at Country Coach, by deceiving owners and attacking Country Coach. Too bad, because they could have been welcomed as mobile techs and developed their own business without being sleezy and deceitful. But they don't deserve business from CCer's this way.

I hesitate to ask that these posts be removed from the website since owners who visit our site looking for legitimate information needs to know what these guys attempted to pull here. I would not trust them to change a tire on my coach based on this. Maybe you should remove their posts and put a new post summarizing this unfortunate attempt to hoodwink owners.

Owners- good lesson here-- beware of these kinds of posts... be skeptical- use your good instincts. ( good rule for the gossip you hear as well...)

If I find out anything else I will post it here. But you can probably safely assume my conclusions were correct. Robert Ogilvie ( as he first was identified before he realized the post contained his name and email, and changed it to read "pyro" ( email only...) is a "former" CC tech and can be assumed is the "Robert" of "Robert and Reese." "Robert Olson" is also a fake.

There were other "tells" in their posts, but I am not going to mention what, because I want to be able to recognize them if they try to come on under another alias in the future. I am sure other CC owners noticed the same things I did... but don't give it away.

I think it is awful that owners with legitimate concerns and real problems seeking answers have to deal with this "NONSENSE" (I am being polite here- substitute your own descriptive word...) Oh well... c'est la vie.

It is a good idea for all CCer's to list themselves in the "members" list with their coach model and number so we can check it out if needed to uncover illegitimate scammers that come on this site trying to take advantage of us owners or spread gossip or innuendo that is unhelpful. We deserve to know who is writing a post be it a salesman, tech, owner or vendor or someone seeking information who is a legit potential buyer.

I think it is safe to say this is "case closed."