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Ft. Myers CC Rally repairs

Yahoo Message Number: 20462
Unfortunately they couldn't fix ours. :(
Does anyone have any comments on Coventry RV in Wildwood, FL or the National RV service place in Lakeland? We are near Jacksonville, FL and need to find somewhere to take it for the repairs. One of the techs at the rally suggested the National RV place and the service dept in Junction City suggested Coventry. The #1 problem is the radiant heat in the floor doesn't work. There is power to the thermostat so they said the next place to look is under the ledge in the bathroom. The one tech said that would mean breaking the seal and possibly ripping the wallpaper which is why they said they couldn't check there at the rally.

Quote
>I was VERY pleased with service provided by both CC techs as well as >Lazydays Tech. All of my service items were performed and done well.
Thanks to all involved.
Pati Mah

2005 Allure #31287

Re: Ft. Myers CC Rally repairs

Reply #1 –
Yahoo Message Number: 20482
I am not sure that Buddy Gregg still has a service center in Lakeland, Fl. but at one time Tim Reed, a former CC field rep at Lazy Days worked there. He is a terrific guy to work with and knows Country Coach Products. I do not have the Lakeland Buddy Gregg phone number, but you might want to check and see if Tim is still there.
He could probably help to solve your problem.

Ray

2000 Intrigue

Quote from: Pati Mah
Unfortunately they couldn't fix ours. :( >

Does anyone have any comments on Coventry RV in Wildwood, FL or

the National

Quote
RV service place in Lakeland? We are near Jacksonville, FL and

need to find

Quote
somewhere to take it for the repairs. One of the techs at the

rally

Quote
suggested the National RV place and the service dept in Junction

City

Quote
suggested Coventry. The #1 problem is the radiant heat in the
floor doesn't

Quote
work. There is power to the thermostat so they said the next place

to look

Quote
is under the ledge in the bathroom. The one tech said that would

mean

Quote
breaking the seal and possibly ripping the wallpaper which is why

they said

Quote
they couldn't check there at the rally.

>I was VERY pleased with service provided by both CC techs as well

as

Quote
Lazydays Tech. All of my service items were performed and done

well.

Re: Ft. Myers CC Rally repairs

Reply #2 –
Yahoo Message Number: 20483
BG in Lakeland is closed. I heard Tim went to BG in Dallas, but I can't swear to it. He worked on my coach a couple times, and did a great job. He knows his CC product well.

Jim 10996

Re: Ft. Myers CC Rally repairs

Reply #4 –
Yahoo Message Number: 20770
I am sorry, I just check in once in a while and just caught up on the posts. I just had some service done at Ken Robertson's in Lakeland Florida. The techs are the most experienced that left with Ken to start his own place when Buddy Gregg closed a few years ago. I think Ken was BG's Service Manager. Several of the older techs(and their father) go way back with BG when he first got started in the business in Arkansas. Their facility is not fancy. They have a good operation, but they are not cheap. $99.00 an hour. They pay their techs well.
But you can stay with the coach and see everything they do. Good people. I was very pleased. Phone 863-984-8911. They are also Authorized CC service folks, but politics does not allow for them to be recommended since they are close to Lazy Days.

Anyone needing service in hte Southeast should keep their name and number handy.

Rosemary

2000 Magna 5798

Quote from: Pati Mah
Unfortunately they couldn't fix ours. :( > > Does anyone have any comments on Coventry RV in Wildwood, FL or the

National

Quote
RV service place in Lakeland? We are near Jacksonville, FL and need

to find

Quote
somewhere to take it for the repairs. One of the techs at the rally > suggested the National RV place and the service dept in Junction City > suggested Coventry. The #1 problem is the radiant heat in the floor

doesn't

Quote
work. There is power to the thermostat so they said the next place

to look

Quote
is under the ledge in the bathroom. The one tech said that would mean > breaking the seal and possibly ripping the wallpaper which is why

they said

Re: Ft. Myers CC Rally repairs

Reply #5 –
Yahoo Message Number: 20825
Thanks Rosemary. I have an appt for Monday.
On another note, I went to Cummins here in Jacksonville because I was using so much coolant. I was hoping for it to be something simple but unfortunately they say I need a new radiator. I never saw any coolant leaking underneath. Apparently it's only under pressure. We're waiting for the new one to arrive.

Quote from: Rosemary, Magna #5798
> I just had some service done at Ken Robertson's in Lakeland > Florida. The techs are the most experienced that left with Ken to > start his own place when Buddy Gregg closed a few years ago. I think

Pati Mah

2005 Allure #31287

Re: Ft. Myers CC Rally repairs

Reply #6 –
Yahoo Message Number: 20833
Make sure when you order the new radiator that you talk to John Bickle at CC tech. When they replace the original radiators, the new ones are set up TO BE USED WITH RUBBER MOUNTS!!! which are supplied.
TWI 2004 Intrigue 11731.
 

Re: new radiator (was Re: Ft. Myers CC Rally repairs)

Reply #7 –
Yahoo Message Number: 20841
Cummins just called to say the radiator had arrived. Do you mean that the rubber mounts would have come with it and I need to make sure that Cummins uses them or that I need to make sure that they were sent with the radiator because otherwise they won't have them when they need them or something else? :)

Thanks.