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Re: Factory Service

Reply #25 –
Yahoo Message Number: 25455
Doris,

Have you ever seen this award? If so, it was purchased not received.

Damon K. Rapozo

"Our experience with McMahon and their receiving CC's best service award just demonstrates the dollar is #1

Re: Factory Service

Reply #26 –
Yahoo Message Number: 25460
Damon, since you have a dog in this fight you ought to keep out of this discussion. Our experience with the service dept. at Gauranty RV after purchasing our previous Country Coach there was enough to keep us from buying our new coach there.
John and Merilee Flynn
05 Allure 31143
02 Grand Cherokee

Re: Factory Service

Reply #28 –
Yahoo Message Number: 25468
John and Jim,

Guaranty RV Centers service is not the subject.
I am simply making an accurate reply to Doris who by the sound of her post has been mis-lead in several ways.

Damon K. Rapozo

Re: Factory Service

Reply #29 –
Yahoo Message Number: 25472
Damon, since Guaranty was not the subject WHY are you chiming in at all? Like you never mislead anyone, IS THAT A CAN OF COKE IN YOUR HAND?!? Salesmen are salesmen IMHO!

Re: Factory Service

Reply #30 –
Yahoo Message Number: 25479
Damon:

No, I haven't seen the award and that's a good point. I did mention it to CC and they never commented on the number one for service pitch I received from McMahon RV, but I have found CC's tact and diplomacy to be impeccable.
Still, when we were finally out of the Caterpillar repair bay and ready to repair the damage from towing, storage and maneuvering around truck repair bays for almost two months, CC could not recommend a different CC authorized repair place in our area to take care of the cosmetics.....in spite of the fact that I expressed my reluctance to have anything to do with McMahon RV.

Doris

Re: Factory Service

Reply #31 –
Yahoo Message Number: 25482
Damon,

After reading the recent posts regarding Factory Service, I can't help scrathing my head and wondering how it feels to be taken to the woodshed. And you being such a cute little guy and all. It seems as though Doris, the person to whom you directed your original posting, seemed thankful for your comments. Once again, Bev and I would like to thank you for all the honesty, straightwardness and integrity you have shown us during our two purchases from you.

Greg 31310 `06 Allure

Re: Factory Service

Reply #32 –
Yahoo Message Number: 25483
I don't know where this string originated regarding Guaranty, diet cokes and salesmen but it is most interesting.
Its interesting to know they give away free hot dogs at dealerships, I did not get anything for free, not even a coke, when I bought my CC from the dealership and I definitely would not go back for a hot dog or a coke.
The person who brought suit against CC twice, did they say they did it to get a new motorhome? Did they win? I understand the lemon laws are very, very strict about qualifying a vehicle as a lemon. Did their suit have merit? I'[d really like to know, could someone put me in touch with them? Email me privately with this information, please.
I've only owned mine for two months and it has been in repairs for the solid two months except for driving from one repair shop to another after testing it for less than 120 miles. This is all well documented. I don't want a new motorhome, I am done wanting a new CC Inspire 360. Its been nothing but trouble and disappointment, why would I want a new Inspire? One certainly can't say that I bought a new CC Inspire, packed it with my personal belongings, filled the holding tanks, took it on pleasure trips, used it and abused it for two months and now want my money back. The fact that it has been in a repair shop for the two months I have owned it is very well documented. That it has been damaged from towing and being shuffled around repair bays is very well documented. If I do litigate, I have just cause. Did the other people mentioned also have just cause? I really would like to know this information.

Doris

New, unused lemon CC 2006 Inspire 360

Re: Factory Service

Reply #33 –
Yahoo Message Number: 25484
Damon, I just understand why you get involvedin a discussion that has nothing to do with you or Guaranty. Guaranty is not the problem..... You just have to get in and try to undermine all the dealers. Candace

Re: Factory Service

Reply #34 –
Yahoo Message Number: 25487
Never take your AC to an RV dealer, take it to factory authorized service center which in most cases is Camping World. They know more about ACs then anyone else and they do the warranty work. They are also good with HWHs and Frigs. If you had a problem with your refrigerator at home would you call the roofer or Sears.

Bill g. 2005 Magna #6425

Re: Factory Service

Reply #35 –
Yahoo Message Number: 25488
Well said Damon, I prefer to see you watch this site verse some other people we hear from, only believe about one tenth of what you read on this site and keep up the good work. If you are ever looking for a sales job on the East Coast we would be happy to have you. I've heard a lot of good things about you so don't let this get you down.

Bill G. 2005 Magna #6425

Re: Factory Service

Reply #36 –
Yahoo Message Number: 25498
Damon,

Your presence and input on this FORUM are appreciated--stay with it. This is a FORUM.
Although I have not purchased any products from you, I have been impressed by your honesty and professionalism.
Yes, salesmen are salesmen. We are all salespeople in some fashion, continually selling ourselves and our ideas to wives, husbands, children, friends, and bosses; some even sell motor homes to clients or customers. Some choose it as a profession and get compensated, and others do it because it is a necessary part of life.

Memory serves me right, someone was on this site a few months ago selling beds.

Tom

'05 Inspire #51182

Re: Factory Service

Reply #37 –
Yahoo Message Number: 25499
Well, I guess you could call me a salesman too, or is that sales lady. My profession is a real estate broker in Southern California and I specialized in selling Investment property. I loved my profession because of the gratification of seeing a happy, satisfied customer who repeatedly came back to me to do it again when they were ready. It took being there for the customer well after the sale closed to help with their investment to accomplish this. Damon sounds like he has that quality. My former dealer/salesman does not.
I'm semi-retired now, but remember a joke someone told me once, old salesmen never die, they just go out of commission. Sort of like my new coach, only it started out of commission. Sigh.

Doris

06 Inspire 360 (out of commission since day 1)
 

Re: Factory Service

Reply #38 –
Yahoo Message Number: 25500
Damon, this thread started out to be Factory Service and has degraded to "other issues". It is apparent that you and I have some personal issues and therefore, in the best interest of the forum and all of the members, I feel our discussion should be taken off the board and directed to our personal email addresses. I offer my apology to any any member who got upset, felt they had to take sides, etc...this is not what this board is about.
Just to clarify for the members, I do not have a problem with Guaranty as a dealer, nor do I have a problem with any other dealership.
Sincerely, Candace