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Recalls & Repairs

Yahoo Message Number: 62711
I have a 04 Intrigue and I have been told it has been recalled in the past. My question is, how do I know or find out if the repairs were done as I have owned the coach for abt a year.

John

04 Intrigue Ovation #11778

Re: Recalls & Repairs

Reply #1 –
Yahoo Message Number: 62734
John,

I was the original owner of an 04 Intrigue 42' TS Ovation up until March 2010. I cannot remember ANY specific recalls from CC on this unit, though it had many, many problems. If you are lucky, your coach records might be in the intellectual property Bob and Ron Lee purchased at auction from CC. If you contact them at Oregon Motorcoach Ctr. @ (800)942-6860 they may be willing to look up your records for repairs made under warranty. The other way is to work backwards on the coach's owners till you get to the original owner.

Martin Nadelman
2006 Affinity #6543

Re: Recalls & Repairs

Reply #3 –
Yahoo Message Number: 62742
The only official recall I am aware of concerned a delimination leak issue of the top of all the slide

rooms. A piece of right angle stainless was cemented to the top edge of the slide room. The cement

was extended to reinforce the the joint between the top of the slide and the facia. I was concerned

about the stainless cutting into the topper awnings, so CC techs installed an adhesive strip with a

protective fuzz for the awning material to rest on when extended. After 6 years, no problems. With

sealing the top of the slide rooms and correcting the delamination of the edges, we have had no issues

for 6 years. TWI 11731 2004 Intrigue

Original Message:
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From: nadelmanm nadelmanm@... Date: Tue, 24 Aug 2010 12:06:31 -0000 To: Country-Coach-Owners@yahoogroups.com Subject: [Country-Coach-Owners] Re: Recalls & Repairs

John,

I was the original owner of an 04 Intrigue 42' TS Ovation up until March 2010. I cannot remember

ANY specific recalls from CC on this unit, though it had many, many problems. If you are lucky, your

coach records might be in the intellectual property Bob and Ron Lee purchased at auction from CC. If

you contact them at Oregon Motorcoach Ctr. @ (800)942-6860 they may be willing to look up your

records for repairs made under warranty. The other way is to work backwards on the coach's owners till you get to the original owner.

Martin Nadelman
2006 Affinity #6543

Quote from: John Marsh \[br\
]
> I have a 04 Intrigue and I have been told it has been recalled in the
past. My question is, how do I

know or find out if the repairs were done as I have owned the coach for abt a year.

Quote
John 04 Intrigue Ovation #11778 >
mail2web.com - Microsoft® Exchange solutions from a leading provider - http://link.mail2web.com/Business/Exchange

Re: Recalls & Repairs

Reply #4 –
Yahoo Message Number: 62745
I sent this to John via direct email, but looks like some others may be interested in the 2004 Intrigue recall info...

Buck

k7wn, '99magna5653

===============================================================

Results : 5 | All records displayed

Make: COUNTRY COACH Model: INTRIGUE Model Year: 2004

Manufacturer: HOLLAND USA, INC.Mfr's Report Date: MAY 24, 2004 NHTSA CAMPAIGN ID Number: 04E040000 N/A NHTSA Action Number: N/A
Component: STEERING

Potential Number of Units Affected: 610 Summary:

HOLLAND INDEPENDENT FRONT SUSPENSIONS P/N 90547917 IFS-114 WITH THE 90547978 SUBFRAME FOR USE ON CERTAIN COUNTRY COACH VEHICLES AND SHIPPED BETWEEN MARCH 5, 2003, AND JUNE 28, 2004. EARLY IFS-114 UNITS WITH P/N 90546687 USED A DIFFERENT SUBFRAME, P/N 90546691 THAT IS NOT AFFECTED BY THIS RECALL. THE NEW SUBFRAME DID NOT HAVE GUSSETS THAT HELP SUPPORT THE STEERING GEAR MOUNTING PLATE. THE LACK OF GUSSETS ALLOWS EXCESSIVE FLEXING OF THE STEERING GEAR MOUNTING PLATE WHICH MAY LEAD TO FATIGUE CRACKS.
Consequence:

IF A CRACK WERE TO DEVELOP AND PROPAGATE TO THE POINT WHERE THE STEERING GEAR MOUNTING PLATE WERE TO SEPARATE FROM THE SUSPENSION SUBFRAME, THEN STEERING CAN BECOME LOOSE WITH POSSIBLE LOSS OF STEERING CONTROL. A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR EVEN DEATH.
Remedy:

HOLLAND WILL NOTIFY COUNTRY COACH'S CUSTOMERS AND PROVIDE REMEDY FREE OF CHARGE. OWNER NOTIFICATION BEGAN JULY 28, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501.
Notes:

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

========================================

Make: COUNTRY COACH Model: INTRIGUE Model Year: 2004

Manufacturer: COUNTRY COACH INCMfr's Report Date: JUN 07, 2004 NHTSA CAMPAIGN ID Number: 04V259000 N/A NHTSA Action Number: N/A
Component: STEERING

Potential Number of Units Affected: 527 Summary:

ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.
Consequence:

THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy:

HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.
Notes:

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

==================================

Make: COUNTRY COACH Model: INTRIGUE Model Year: 2004

Manufacturer: COUNTRY COACH INCMfr's Report Date: AUG 22, 2005 NHTSA CAMPAIGN ID Number: 05V373000 N/A NHTSA Action Number: N/A

Component: EQUIPMENT:RECREATIONAL VEHICLE Potential Number of Units Affected: 88 Summary:

ON CERTAIN MOTOR HOMES, THE HYDRAULIC SLIDE ROOM HOSES COULD BLISTER AND LEAK DUE TO ENGINE HEAT.
Consequence:

LOSS OF HYDRAULIC FLUID COULD CAUSE THE SLIDE ROOM TO UNEXPECTEDLY EXTEND WHILE IN -TRANSIT. THIS CAN RESULT IN A VEHICLE CRASH.
Remedy:

DEALERS WILL RELOCATE THE HYDRAULIC HOSES OUTSIDE OF THE ENGINE COMPARTMENT AND REPLACE ANY HOSES THAT EXHIBIT SIGNS OF BLISTERING OR LEAKAGE. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Notes:

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236; (TTY: 1-800-424-9153); OR GO TO http://WWW.SAFERCAR.GOV.

===================================

Make: COUNTRY COACH Model: INTRIGUE Model Year: 2004

Manufacturer: COUNTRY COACH INCMfr's Report Date: JAN 11, 2007 NHTSA CAMPAIGN ID Number: 07V031000 N/A NHTSA Action Number: N/A

Component: EQUIPMENT:RECREATIONAL VEHICLE Potential Number of Units Affected: 2406 Summary:

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence:

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy:

COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.
Notes:

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO http://WWW.SAFERCAR.GOV.

=====================================

Make: COUNTRY COACH Model: INTRIGUE Model Year: 2004

Manufacturer: COUNTRY COACH INCMfr's Report Date: MAR 19, 2008 NHTSA CAMPAIGN ID Number: 08V119000 N/A NHTSA Action Number: N/A
Component: EXTERIOR LIGHTING

Potential Number of Units Affected: 1228 Summary:

COUNTRY COACH IS RECALLING 1,228 MY 2004-2008 MAGNA, AFFINITY AND INTRIGUE MOTOR HOMES. THESE MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUES SPECIFIED IN FMVSS NO. 108.
Consequence:

INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A MOTOR VEHICLE CRASH.
Remedy:

DEALERS WILL REPLACE THE MARKER LIGHTS ON THE SIDE OF EACH MOTOR HOME AS CLOSE AS REASONABLE TO THE FRONT AND REAR CORNERS AND WIRED INTO THE PARK LIGHT SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 17, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
Notes:

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO http://WWW.SAFERCAR.GOV.

================================================

Re: Recalls & Repairs

Reply #5 –
Yahoo Message Number: 62749
Thanks for sharing this! I punched in our Coach and as a not original owner learned a lot! The Dometic Fridge Re Call is a must! Went to Dometics web site and for now our fridge is not in their recall's YET! A friend with an Alfa Motorhome lost his coach due to a fridge fire! Head's Up on this! Ken 99 Allure 30356 Awesome Group!