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DirecTv on the road

Yahoo Message Number: 78180
Hi All,

Question for those of you with DirecTv at home and in your coach. When gone from home for extended periods, do you need to leave your home service active in order to use the receiver in your coach or can you suspend your home service and still receive in the coach while on the road? Can you suspend the coach service while at home?

Any enlightenment is appreciated.

Don and Kay Krahling
'01 Intrigue #11238

Re: DirecTv on the road

Reply #1 –
Yahoo Message Number: 78181
we are full time, but know that your service can be put on hold. Here's the info from DirecTV:

How do I put my DIRECTV Service on hold? If you'd like to temporarily suspend your DIRECTV® Service, you can do so at no cost.

Reasons you might put your service on hold: Going away on vacation

You have a second home and only need service for part of the year Your financial situation changes

Requirements for putting your service on hold: Zero balance on your bill

Customers with only 1 account are allowed a maximum of 2 suspend requests every 12 months Customers with 2 or more accounts are allowed a maximum of 4 suspend requests per account every 12 months Total time with service suspended per 12 month period can not exceed 6 months.
To request a service hold, please call us at 1-800-531-5000.

Lonny & Diane
'04 Allure 33'
#31065

Re: DirecTv on the road

Reply #2 –
Yahoo Message Number: 78183
Don,

Why do you have two services? We have one service with two boxes. No need to do anything.

George

'04 Inspire 51061

Re: DirecTv on the road

Reply #4 –
Yahoo Message Number: 78185
I agree with George, with one clarification. In my experience, DTV designates a main or master receiver, which needs to always be on. If that stays home, you need to leave it active. If you take it with you . . . you're good to go.

Lee

Re: DirecTv on the road

Reply #5 –
Yahoo Message Number: 78186
We have DirecTV in three rooms in our stick house, so we just bring one of the boxes with us and it works fine. However, we are only gone for a month at the most. If you are on the road for an extended time I can see why you would want to suspend your home service. We have a house sitter, so we leave ours on all the time.

Re: DirecTv on the road

Reply #6 –
Yahoo Message Number: 78187
Don and George,

The problem with what George suggested is if you have local channels at home you will not have them when you travel. If you add distant networks so you can have network TV and record your shows on your DVR it is not allowed on home/ local receivers. Of course you can get local channels over the air from where ever you stop if you are close enough. Direct TV recommends two accounts. You can suspend service twice a year on each service. This requires you to have receivers for each service!

Vick Welsh

99 intrigue 10714

Re: DirecTv on the road

Reply #7 –
Yahoo Message Number: 78188
Lee,

Not arguing just wandering why the "main" has to remain on. They can't "talk" to each other nor do they "talk" to DirecTV. Aren't the two receivers identical?

Jim E

Re: DirecTv on the road

Reply #8 –
Yahoo Message Number: 78190
My main receiver is a DVR . . . different. Jim, not being smart, but the only other answer I can give you is, "because DirecTV said so."

Lee

Re: DirecTv on the road

Reply #9 –
Yahoo Message Number: 78205
Lee

We do not leave our main receiver on when we leave for six months. It has no communications with direct TV during that time. We have sometimes had to ask them to resend the signal to update software changes while we were gone.

Dan 2006 Allure 31348

Re: DirecTv on the road

Reply #10 –
Yahoo Message Number: 78219
Dan,

I don't know if this has any bearing on the subject but the receiver is never really off unless you pull the plug assuming that you can turn it on with a remote. Who knows how much functionality the receiver has in this partially off state as far as communicating with DirectTv. Maybe none but something to thing about. Do you pull the plug while you are gone?

Don Seager

2004 Allure 31046

Re: DirecTv on the road

Reply #11 –
Yahoo Message Number: 78220
Don, I think you are correct on 'receiver is never really off.'
We are 100% wireless in my house but DTV does download periodic information to the main receiver, even when it is off - which I think is not off but in a sleep mode - thus the issue of having a receiving point for those off-line downloads.
The other part of all this is, it would seem, that every DTV Customer Service person appears to be operating under a different set of rules. . . so we each seem to get rather inconsistent directions/information.

Just my thoughts,
Lee

Re: DirecTv on the road

Reply #12 –
Yahoo Message Number: 78232
We have DirecTV in our home and motorhome. We set up distant networks before we added the house to the account. After we added a dish and receivers in the house we get the distant networks at home also. When we go to Yuma for the winter we change our address to the park there, therefore get all the local channels. When we come back north, we call DTV and tell them we have moved and change our address back to house. The other important part of changing the address is if you have an equipment failure they will usually only send replacement equipment to your address on record.

No need to turn anything off either.

Ray Down

2006 Inspire 51602

Re: DirecTV on the road

Reply #13 –
Yahoo Message Number: 78249
We used to have Comcast at home and Directv in the RV and were paying double for TV service. I learned that by ordering DirecTV at home I could pay only the one fee for TV and add the RV for $9.00 per month as an extra bedroom and saved a bunch of money. Since we only pay $9.00 per month for the RV now, I don't see any reason to put my home on pause when we travel in the RV. I agree with Ray, in adding local channels at home we also get them in the RV.

Jim 2002 Allure #30745

Re: DirecTv on the road

Reply #14 –
Yahoo Message Number: 78251
Lee

I do not pull the plug. I also do not have a phone connection. Direct TV does seem to be able to communicate via satellite because we have had to call them to re-establish service when we are gone for an extended time and they do so without a phone connection. It seem like they shut you off if they are not able to communicate with the primary receiver; however, this does not affect the secondary receiver in our motor home. I don't quite get it.

Dan 2006 Allure 31348

Re: DirecTv on the road

Reply #15 –
Yahoo Message Number: 78768

Robert & Chee Chee Huffhines
2007 Tribute #81042
2006 Jeep Liberty



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From: Ray Down

To: "Country-Coach-Owners@yahoogroups.com" Sent: Thursday, March 29, 2012 7:13 PM Subject: [Country-Coach-Owners] Re: DirecTv on the road

We have DirecTV in our home and motorhome. We set up distant networks before we added the house to the account. After we added a dish and receivers in the house we get the distant networks at home also. When we go to Yuma for the winter we change our address to the park there, therefore get all the local channels. When we come back north, we call DTV and tell them we have moved and change our address back to house. The other important part of changing the address is if you have an equipment failure they will usually only send replacement equipment to your address on record.

No need to turn anything off either.

Ray Down

2006 Inspire 51602



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DirecTV on the Road

Reply #16 –
Yahoo Message Number: 78195
There is no requirement that a receiver be left on. As has been stated, you can suspend and unsuspend (both MH and home receivers) several times/year if you have two accounts. And, if you want to watch locals if more than 300-400 miles away from home base , i.e. the zip code for your billing address, you have to have distant networks activated (LA and/or NYC feed), and this requires a second account. I suppose you could call DirecTV every time you change locations and give them your then current zip code (like Dish Networks), but I am not sure and, given the ineptitude of most DirecTV phone staff, it probably wouldn't work anyway!

This assumes a full time stick house and a MH that moves around the country for varying periods of time. I've been fighting this battle with DirecTV for 15 years and it finally seems to have evolved to this policy. Obviously, this policy is in the best financial interests of DirecTV, but they place the blame on the FCC. This makes it difficult to plan one's "suspensions" and "unsuspensions" and often leads to overlap during which both receivers are active and double $$$ flow to DirecTV.

Dave Glen

'06 Magna #6591