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Anyone ever sued a campground for damage?

Yahoo Message Number: 102807
i just had a very bad experience with a campground electrical system, where there was an open neutral. Not sure how much damage has been done yet. Just in the beginning of dealing with diagnosing and getting a new transfer switch.
But I know an open neutral is a serious problem and may have caused some severe damage. I won't know  until we do this one step at a time. Transfer switch is first.

So, has anyone ever sued a campground for damage? I am assuming that insurance doesn't cover it.

Also, I am now reading that the Surge Guard bypass on my coach was keyed to bypass on.  This was also not something I set or was aware of. It was from the factory installation.  :( Hell of a time to find that out.

Rosemary Mancillas
2000 Magna #5798

Re: Anyone ever sued a campground for damage?

Reply #1 –
Yahoo Message Number: 102810
I have heard of insurance, yours, paying before but never heard of a campground, or there insurance, paying.

Re: Anyone ever sued a campground for damage?

Reply #2 –
Yahoo Message Number: 102812
Amen to that.

Had a similar experience on my coach on our maiden voyage (in 2008). Surge Guard did the bypass, blew the 200 amp fuse. I pulled the Surge Guard, installed a Progressive EMS (EMS-LCHW50). It has a digital readout of problem issues, would not have let any power through, and would had told you the specific problem. Find it at - http://www.progressiveindustries.net/

Anyone want to buy a Surge Guard? Will accept any reasonable offer!

Lee (leozbrowski@...) President, CCI

2007 Country Coach Intrigue 12153
CAT C-13

Re: Anyone ever sued a campground for damage?

Reply #3 –
Yahoo Message Number: 102813
Insurance will pay for this??  glory be. I have to call them.  I won't hold my breath though.
Thanks.

Re: Anyone ever sued a campground for damage?

Reply #4 –
Yahoo Message Number: 102815
If the surge gard has failed, it is a throw away item. They are not  repairable. Another reason not to use them.

Mikee

Re: Anyone ever sued a campground for damage?

Reply #5 –
Yahoo Message Number: 102821
WELL, in a nice turn of events, the  Property manager came by and offered to make it right by paying for repairs.  I guess we shall see as time goes on and I find out the damage, what needs to be replaced. I called the insurance company and am waiting for them to call back. We shall see. He promised to make it right.  I truly didn't expect that based on my experience at most parks.

Rosemary Mancillas
2000 Magna 5798

Re: Anyone ever sued a campground for damage?

Reply #6 –
Yahoo Message Number: 102834
I made a 50-amp power post tester to make sure every power post we plug into is wired correctly.  This "homemade" tester is a 120 volt outlet tester you use in your home.  They're available at any hardware store.  The tester checks for 7 or 8 wiring problems.
 I plug the tester into a 30-amp adapter, and then plug the 30-amp adapter into a 50-amp adapter.  Before plugging our coach into any power post, I simply plug this contraption into the 50-amp outlet on the power post to ensure it's wired properly.  I occasionally find a problem power post and ask to be assigned another site.

Paul O
2004 Magna

Re: Anyone ever sued a campground for damage?

Reply #7 –
Yahoo Message Number: 102835
You are going to sue right off the bat? Come on, get real. There are a number of things that would shoot you down if the campground decides to fight you in court. Think about it.

Don

'02 Intrigue 11427
'02 Intrigue #11427

50-amp pedestal tester

Reply #8 –
Yahoo Message Number: 102836
On 9/8/2015 6:55 PM, Paul Onerheim onerheim@... [Country-Coach-Owners] wrote:
 
Quote
> I made a 50-amp power post tester to make sure every power post we plug into is wired correctly.  This "homemade" tester is a 120 volt outlet tester you use in your home.  They're available at any hardware store.  The tester checks for 7 or 8 wiring problems.
 > I plug the tester into a 30-amp adapter, and then plug the 30-amp adapter into a 50-amp adapter.  Before plugging our coach into any power post, I simply plug this contraption into the 50-amp outlet on the power post to ensure it's wired properly.  I occasionally find a problem power post and ask to be assigned another site.

Is there a commercially available 50 (100) amp pedestal tester available?  The idea of having to get out a meter and testing the voltage and the neutral connections always seems like a PITA.  I have done so at what I would call "parks of lesser quality," but I would prefer not to have to do so. 
Ken

2004 Allure #31035 
--

In an age of information, ignorance is a choice.

Re: Anyone ever sued a campground for damage?

Reply #9 –
Yahoo Message Number: 102837
No need. The property manager came by and offered to cover the damage. My insurance might cover it.
I had gotten the impression they were going to just ignore what happened.  I was  wondering if anyone had done it before.  Listen, I  have NO idea how many thing have been damaged.  This could get very expensive.
Not to worry.

I was considering any options, should it come to that.

I am not stupid.

Rosemary

Re: Anyone ever sued a campground for damage?

Reply #10 –
Yahoo Message Number: 102838
Yeah, I have  the little tester. I actually tested the pedestal and it came out "correct" on the 30 amp adapted down. Go figure.
Rosemary

Re: Anyone ever sued a campground for damage?

Reply #11 –
Yahoo Message Number: 102842
I use something similar to this:

http://www.campingworld.com/shopping/item/50-amp-rv-voltage-regulator/42293
 Mine is made for marine use but the idea is the same - they will not only protect from voltage surges or incorrect wiring but also boost low voltage if a brown-out or other voltage drop occurs.  This is especially important for electric motors like a air conditioner refrigerator compressor.
The ones made for boats are nice because they are supposedly waterproof (I got it used on eBay).

Mark M

1998 Intrigue #10661

Re: Anyone ever sued a campground for damage?

Reply #12 –
Yahoo Message Number: 102843
I use a  Power Pal 50 amp tester.  I've discovered bad power in some remote campgrounds, but I've never had an issue with a pole that this tester passed.  I've posted the link here.  It's $169 bucks, but to me that's cheep if it prevents damage to the coach.
Jim Harkins

2005 40' Allure/Tag #31119

RV Campground Voltage Tester Protects Your RV

image

RV Campground Voltage Tester Protects Your RV RV campground voltage tester protects your RV from faulty campground power sources

View on 50amppowerpal.com

right

Re: 50-amp pedestal tester

Reply #13 –
Yahoo Message Number: 102847
I have a commercially purchased 50 amp pedestal tester.  Unfortunately, I can't remember the name, but it works great ( I am 250 miles away from my coach).  It is a rectangular box attached to a 50 amp plug and has both a visual read out and a voice that says "OK to connect" if everything is OK.  Not much help, but they DO exist.  I never plug into a 50 amp pedestal without using it.

Dave Glen

'06 Magna 6591

Re: 50-amp pedestal tester

Reply #14 –
Yahoo Message Number: 102849
Seems to me I was told my 06 Inspire has a built in guard that turns on a red light near the reel and won't allow it to connect unless I over ride.  I too am a long way from it and all the literature so can't verify that.

Michael

From: "David Glen dmglen@... [Country-Coach-Owners]" To: Country-Coach-Owners@yahoogroups.com Sent: Wednesday, September 9, 2015 10:21 AM Subject: [Country-Coach-Owners] Re: 50-amp pedestal tester

I have a commercially purchased 50 amp pedestal tester.  Unfortunately, I can't remember the name, but it works great ( I am 250 miles away from my coach).  It is a rectangular box attached to a 50 amp plug and has both a visual read out and a voice that says "OK to connect" if everything is OK.  Not much help, but they DO exist.  I never plug into a 50 amp pedestal without using it.

Dave Glen

'06 Magna 6591

Yahoo Groups Links

legal/us/yahoo/utos/terms/

Re: Anyone ever sued a campground for damage?

Reply #15 –
Yahoo Message Number: 102853
I know enough about electric to get in Trouble.  (LoL).
Buy a $20 AC/DC electrical tester from Lowes/Home Depot / Harbor Freight,  You will have many uses for keeping one in the coach.
AC - Home / Generator/ Inverter out DC - Is your 12 volt battery circuts There are 2 test,  When you show up to the campground / and there is a 50 plug,  1st test, You have the 2 big long wholes side by side (with the meter on ac) put one of the test leads in each of the long holes.  Should be 240,  If you want to check for reverse polarity, which is a fancy way of saying someone wired a hot leg to the neutral wire by mistake, (If someone did that, you would only get 120V reading with the first test, so stop at that point and don't plug up)  But if you want to play fancy, put the red tester leads in one of the long holes,(hot) and the other in the bottom smaller hole, (neutral) you should get 120 V,  if wired correctly.    If you see 240 don't use it.  Some one put a hot leg on the Neutral.  Then do the same for the other long whole.  But then again, inless the camp ground has 3 Phase, and ran it to each site, which would be VERY VERY expensive and nobody would pay that by mistake, the first test by sticking leads in each of the long holes would be 240 for wired correctly is all you need to do.  If you get 120V for the 1st test, either they did not have a double pole breaker and only one tripped,(which is 99% of time if you happen to get 120V, or  Reverse polarity (some domb butt wired a hot leg to the neutral) .
Seems complicated but not.  You can use that same tester to check batteries, and DC draws ect.
Some people will argue to check Neutral, with the 2nd test is a good idea.  Sure why not, but keep in mine, on older electric, common ground and Neutral, are the same.  So as long as one is hooked up You should do just fine.
I hope this helped.  As I get the best advice here, and just wanted to give back.

Bob

03 Allure 370ILS/ 3 Slid /Tag 40  #30814

Re: 50-amp pedestal tester

Reply #16 –
Yahoo Message Number: 102855
Thanks to everyone for this post.  I have ordered this item: http://www.amazon.com/Sperry-Instruments-GFI6302-Outlet-Tester/dp/B000RUL2UU/

There are cheaper ones on amazon, but I trust Sperry products so I spent a couple bucks more.  I would like to share something else.  In our last RV park in upstate NY, we were having regular issues with the whole coach A/C electrical system shutting down.  The Power management panel which normally reads 50A would read "no service" and the A/C would shut down.  Everything else switched seamlessly to DC and inverter and then a few minutes later it would restart.  Depending on the instance it might shut down again a few minutes or a few hours later.
 My panel was showing as low as 104V briefly on L2 of the 50A service, obviously too low, and so the coach system was protecting itself and shutting down. The issue was low voltage.
I complained to the RV park management, they had an electrician out and he determined that when the Park was rewired some years ago, they got screwed and it was rewired with  TWO pedestals connect to a single 50A breaker at the central post.  So even though the individual space had its own 50A outlet and breaker, this was shared further up he line with another space.  Not only that but they wires the pedestals with gauge aluminum wire which the electrician said was totally inadequate for modern high amperage-draw coaches.
We were there for the whole summer, there were not any other adequate parks nearby to switch to and the rates at this park were very reasonable. Another fellow in the park recommended this item so I sprung for it: Surge Guard® Voltage Regulator - 120V, 30A and 120/240V, 50A | Technology Research, LLC

image

Surge Guard® Voltage Regulator - 120V, 30A and... Surge Guard® Voltage Regulator - 120V, 30A and 120/240V, 50A

View on www.trci.net

right

I got it off amazon for about $750 + shipping http://www.amazon.com/gp/product/B002YI7310

Made by the same company which manufactures the SurgeGuard Suppressor

Not cheap, but the fact is, it does the job!  Our voltage from then on was ALWAYS 112-115 or 115-118 on each leg.  I highly recommend this item if you stay at parks which suffer from low voltage.  Our coach already has the TRCI top of the line Surge Suppressor, an accessory NO coach owner should be without. The cost of this regulator is minuscule compare to the cost of replacement of items like the A/C's, fridge and other key components.  We're going back to the area for the whole summer next year.  We'll stay at the same park since the only other one nearby charges... are you ready for this??? NINE TIMES the rate on a monthly basis. Unbelievable but true!  And I like ours better, electrical issues aside. So I will definitely get my money's worth out of this box.  Two months at the other park and I could buy FIVE of these regulators!  and I'm sure we will encounter other parks in the coming years where this thing comes in handy.

Joseph Burkle

2010 Tiffin Allegro Bus 43QRP

43' quad slide tag axle ISL 425 HP pusher
formerly:

2008 Country Coach Inspire 360 Founders Edition
Wind-seeker.com
?
?
As an Amazon Associate Country Coach Owners Forum earns from qualifying purchases.

Re: 50-amp pedestal tester

Reply #17 –
Yahoo Message Number: 102856
JB,I followed your link to Amazon and looked at the outlet tester.  It looks great for a 30 AMPplug.  But would it show you a problem with the 50 AMP portion of the Pedestal? The one I'm looking at is RV Campground Voltage Tester Protects Your RV      RV Campground Voltage Tester Protects Your RVRV campground voltage tester protects your RV from faulty campground power sourcesView on 50amppowerpal.comPreview by Yahoo Since I have a Surge Protector hard wired to the coach, I would be interested in testing the 50 AMPcircuit, before I plug in.  Dave07  Country Coach Allure 430 #3149512 Jeep GC ToadMountains of So Cal    andHenderson, Nev        From: "jb@... [Country-Coach-Owners]"  To: Country-Coach-Owners@yahoogroups.com  Sent: Thursday, September 10, 2015 7:16 AM Subject: [Country-Coach-Owners] Re: 50-amp pedestal tester Thanks to everyone for this post.  I have ordered this item:
http://www.amazon.com/Sperry-Instruments-GFI6302-Outlet-Tester/dp/B000RUL2UU/ There are cheaper ones on amazon, but I trust Sperry products so I spent a couple bucks more.  I would like to share something else.  In our last RV park in upstate NY, we were having regular issues with the whole coach A/C electrical system shutting down.  The Power management panel which normally reads 50A would read "no service" and the A/C would shut down.  Everything else switched seamlessly to DC and inverter and then a few minutes later it would restart.  Depending on the instance it might shut down again a few minutes or a few hours later.
My panel was showing as low as 104V briefly on L2 of the 50A service, obviously too low, and so the coach system was protecting itself and shutting down. The issue was low voltage.
I complained to the RV park management, they had an electrician out and he determined that when the Park was rewired some years ago, they got screwed and it was rewired with  TWO pedestals connect to a single 50A breaker at the central post.  So even though the individual space had its own 50A outlet and breaker, this was shared further up he line with another space.  Not only that but they wires the pedestals with gauge aluminum wire which the electrician said was totally inadequate for modern high amperage-draw coaches.
We were there for the whole summer, there were not any other adequate parks nearby to switch to and the rates at this park were very reasonable. Another fellow in the park recommended this item so I sprung for it: Surge Guard® Voltage Regulator - 120V, 30A and 120/240V, 50A | Technology Research, LLC                  Surge Guard® Voltage Regulator - 120V, 30A and...  Surge Guard® Voltage Regulator - 120V, 30A and 120/240V, 50A          View on www.trci.net        Preview by Yahoo I got it off amazon for about $750 + shipping
http://www.amazon.com/gp/product/B002YI7310 Made by the same company which manufactures the SurgeGuard Suppressor Not cheap, but the fact is, it does the job!  Our voltage from then on was ALWAYS 112-115 or 115-118 on each leg.  I highly recommend this item if you stay at parks which suffer from low voltage.  Our coach already has the TRCI top of the line Surge Suppressor, an accessory NO coach owner should be without. The cost of this regulator is minuscule compare to the cost of replacement of items like the A/C's, fridge and other key components.  We're going back to the area for the whole summer next year.  We'll stay at the same park since the only other one nearby charges... are you ready for this??? NINE TIMES the rate on a monthly basis. Unbelievable but true!  And I like ours better, electrical issues aside. So I will definitely get my money's worth out of this box.  Two months at the other park and I could buy FIVE of these regulators!  and I'm sure we will encounter other parks in the coming years where this thing comes in handy.
Joseph Burkle

2010 Tiffin Allegro Bus 43QRP

43' quad slide tag axle ISL 425 HP pusher formerly:

2008 Country Coach Inspire 360 Founders Edition Wind-seeker.com
?
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ygrps-yiv-1730240267
As an Amazon Associate Country Coach Owners Forum earns from qualifying purchases.
Dave & Jodi
2007 CC Allure 40’ Tag #31495
2012 Jeep GC
Big Bear Lake, Ca & Henderson, Nev

Re: Anyone ever sued a campground for damage?

Reply #18 –
Yahoo Message Number: 102858
We had the same thing happen to our coach unfortunately not too long ago. Campground owner said they would take care of all damages. Had him draft a signed letter stating what happened and the day then took pictures of the box. We blew the washer and dryer, convection oven, transfer switch and a satilight reciver. Best of luck to you

Re: 50-amp pedestal tester

Reply #19 –
Yahoo Message Number: 102861
Mine is a Power Pal as well.  Sr. moment caused loss of name :)

Works great.

Dave Glen

'06 Magna 6591

Re: Anyone ever sued a campground for damage? VOLTAGE REGULATOR

Reply #20 –
Yahoo Message Number: 102869
Dave Hansen.... The link I provided on Amazon Amazon.com: Technology Research 10175 Surge Guard 50 Amp Voltage Regulator:...

says Technology Research 10175 Surge Guard 50 Amp Voltage Regulator

They sell both a  30A and a 50A model.  I bought the 50A model myself

Joseph Burkle

2010 Tiffin Allegro Bus 43QRP

43' quad slide tag axle ISL 425 HP pusher
formerly:

2008 Country Coach Inspire 360 Founders Edition
Wind-seeker.com
As an Amazon Associate Country Coach Owners Forum earns from qualifying purchases.

Re: Anyone ever sued a campground for damage?

Reply #21 –
Yahoo Message Number: 102879
After reading your post, I looked at my surge guard.  (Like a good insurance policy, I figured didnt need to)  Where my safe guard is located on the 03 allure 40 3 slide tag axl, is in the closet, there is an access panel made of plexy glass which leads behind the master breaker box.  (not the most covenant location)  Looks original, and untouched.  I notice the key, while looking at it, the "on" is on top of key hole, and the key slot was in the  left and right position from the "on" (perpendicular).  The key comes out.
So I called safe guard, the man tech support,  told me this is the by-pass mode, and up and down to the "on"  is active mode.  I asked 2 other questions, 1) does the new safe guard do anymore protection then the old? 2) Will the key come out while it is in the on position.  His answer, there is no difference between the old and the Safe Guard, other then the by-pass switch has been eliminated, and No you can not remove the key when it is in the on position.    I hope he is right about no difference between the old and the new surge, because he was wrong about the key.  Key come out in both positions.
My guess by the post that I reading, and my own personal experience, a lot of coaches out there manufacture from country coach are in by-pass mode, why, my guess is they did not put them in the on position at the factory when they left.  Must have left that up to dealer prep.  Which did not happen at one or more dealer during there prep.
Further more, by safe guard removing the by-pass, my suspicion is more then country coach when installing these things left it up to the dealer prep to put it in the on position.

Bob

03 Allure 370 ILS / 3 Slide / tag axl / #30814

Anyone ever sued a campground for damage?

Reply #22 –
Yahoo Message Number: 105318
Sorry I didn't get back to you sooner. I appreciate your explanation. I will print that out and save it for future reference.
The sad thing is, this was a really new park, or appeared to be. It turns out, after a lot of discussion with my repair guy who is a certified electrician and very knowledgeable, that I was actually hooked up to a 240 volt line because they miswired the two posts. I will respond to the entire group to catch up on this below.

Thanks,
Rosemary

2000 Magna #5798

Re: Anyone ever sued a campground for damage?

Reply #23 –
Yahoo Message Number: 105320
Hey, everyone,

I am sorry it has taken so long to get back and finish the story about the electrical problems I had.

My tech who is a certified experienced electrician, figured out that the campground must have miswired the two posts to a 240v instead of 120v.

So he ended up replacing my Xantrex inverter and the SurgeGuard that was set to "bypass" ( I never knew) by the factory. Can't do that on the new ones. The transfer switch was ok. I did have to replace a few parts on my Splendide that got fried. Fortunately I did NOT have to replace the Heart Interface 2000 panel inside. It was compatible with the newer Xantrex inverter. We tested everything to be sure nothing else was burned out. A few lights and a LED display in the DC input panel had to be replaced.

I learned a lesson about trying to charge these huge batteries... LOL... not a chance without a massive industrial charger. He brought a shop charger over and it worked as much as we needed to until we got everything replaced and working again.
My insurance ended up paying for everything. It was about $5000.00 worth of work and parts. Could have been much worse. I had a great tech where I was in the middle of nowhere... I am so grateful for him!

This has been a real learning experience. I have been full-time solo for 14 years now, and there is always something new to learn as this coach and I get older and start falling apart. LOL ( not to mention my memory) My motto is "There is always something wrong with your motorhome, you just may not know it yet."

One has to keep a sense of humor.

From "SPEED" :

Keanu Reeves:"Miss, Can you handle this bus?" Sandra Bullock: "Oh yeah, It's Like driving a real big Pinto." ( I swear I am going to get that framed one day. LOL)

Rosemary

2000 Magna #5798