Skip to main content ↑ ↓
Topic: Hurricane "code 7" info update (Read 1277 times) previous topic - next topic
0 Members and 1 Guest are viewing this topic.

Hurricane "code 7" info update

Yahoo Message Number: 8062
Hi, folks

If anyone else is getting the code 7 (failure to start) regularly, here is one possible reason. Since having my system updated with the latest board, I have been getting the code 7 faults. I talked with Kevin at IRT (or ITR?) and they said in some systems, the overheat reset they added to the circuit was too sensitive (must be female), and they had me take the sensor out of the loop. They had me bypass the reset circuit by cutting the black wire coming from the fuel pump and grounding it against the case by adding it to the green wire that is grounded there now. This is a temporary fix, they are sending me something to add to make this permanent. This has solved the problem for me so far.

Bill Harris

03 Allure 1st Ave 30912
Datastorm

Re: Hurricane "code 7" info update

Reply #1 –
Yahoo Message Number: 8094
Bill,

I am saving all messages regarding the Hurricane for reference if I have additional problems, so continuing to post all problems and fixes is helpful. I am somewhat concerned when you say ITR had you remove the overheat sensor. The lack of an overheat cutoff was what caused mine to burn when the board malfunctioned. The "fix" was to add the cutout on the ground side of the pump. If this is what you removed, I would suggest monitoring the unit very closely.
Doug Allure 30929

Re: Hurricane "code 7" info update

Reply #2 –
Yahoo Message Number: 8096
Hi, Doug

That's exactly what it seems to be. They bypassed the sensor. They claimed they found it was too sensitive for some units, and was tripping unnecessarily. They said they had something to send me to provide a permanent fix, but the cell phone went dead before he explained what. I am watching it, but so far, it has worked well since then.

Of course, about a dozen other things have gone wrong this trip, but things were going too smoothly anyway.
We are now in Las Vegas, don't think I should try my luck at any games this trip.

Bill Harris

03 Allure 1st Ave 30912
Datastorm

Quote from: Doug Rosenberg

Bill,

I am saving all messages regarding the Hurricane for reference if

I have

Quote
additional problems, so continuing to post all problems and fixes

is

Quote
helpful. I am somewhat concerned when you say ITR had you remove

the

Quote
overheat sensor. The lack of an overheat cutoff was what caused

mine to

Quote
burn when the board malfunctioned. The "fix" was to add the
cutout on the

Quote
ground side of the pump. If this is what you removed, I would

suggest

Quote
monitoring the unit very closely.
Doug Allure 30929

Re: Hurricane "code 7" info update

Reply #3 –
Yahoo Message Number: 8099
I'm happy to advise my Hurricane is now operationg flawlessly, except for having to add minute amts of coolant. When I first started it up this winter it required about a gallon of coolant over a period of a couple of weeks. Since then the level has stayed virtually constant.

Walt Rothermel
03Allure30811

Re: Hurricane "code 7" info update

Reply #4 –
Yahoo Message Number: 8106
Hi Bill,

Please let us know what ITR sends. Considering all of the trouble with the circuit boards, it scares me to think anyone is running the unit without the high-heat safety cutoff.
Doug

Re: Hurricane "code 7" info update

Reply #5 –
Yahoo Message Number: 8107
Doug,

I'll be happy to post any info I get from them. We will be back home in a couple of weeks.

Bill Harris

Quote from: Doug Rosenberg

Hi Bill,

Please let us know what ITR sends. Considering all of the trouble

with the

Quote
circuit boards, it scares me to think anyone is running the unit

without the

Quote
high-heat safety cutoff.
Doug

Re: Hurricane "code 7" info update

Reply #6 –
Yahoo Message Number: 8109
Walt,

When you say "level" do you mean you do continue to see some coolant in the Plastic Resovoir? I continue to add and it disappears from the Resovoir. If I take the Cap of the Unit and put a plastic tube down into the unit, I appear to always have enough in there.

Mike....Allure 30898

Re: Hurricane "code 7" info update

Reply #7 –
Yahoo Message Number: 8110
Yes, Mike, I do have fluid in the reservoir. It is staying pretty close to the line.

Walt Rothermel
03Allure30811

Re: Hurricane "code 7" info update

Reply #8 –
Yahoo Message Number: 8115
Country Coach Owners,

My name is Ken Elwell. I am the US operations manager for ITR Inc. in Vancouver, Washington. As most of you know, we are the distributor of the Hurricane furnace. ITR Ltd. is the manufacturer.
I would like to address a few subjects that have come up on this group site.

First, I would like to stress the importance of letting us know when you have questions or problems with your Hurricane. We have a staff dedicated to answering and assisting you in any issues that arise with your Hurricane heater. You can contact us directly by toll free at 1-800-993-4402. We are in the office M-F 8:00AM-5:00PM PST.
Secondly, we apologize for any misunderstanding concerning the overheat aquastat that Mr. Harris was referring to in his post.
This aquastat needs to remain installed and intact to ensure the integrity of the system. If you are having a problem with this aquastat needing to be reset, then please contact us. It is possible that it needs to be replaced. Please let me stress that you must leave the aquastat in place. Only an authorized dealer can replace or install a different part. If the safety aquastat is bypassed your warranty will be null and void. Please be sure to contact this office if you have any questions.

We are committed to supporting our product and our customers.
We will have a team of our technicians at the Country Coach pre-rally in Tucson, AZ as well as the FMCA in Albuquerque, NM. Please let us know if you will be needing assistance or service at these rallies.
We will be sure and get you on the schedule at those events.
Thank you for your time. I look forward to hearing from you.

Ken Elwell

Manager of US Operations

International Thermal Research Inc.
800-993-4402

kelwell@...
Quote from: Bill Harris