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entry steps

Yahoo Message Number: 113798
We have a 2002 Intrigue. We just ran into an issue with our entry steps: intermittently they will not retract. If the engine is on, they retract fine. Turn the engine off, and sometimes they retract, but mostly they do not. The switch inside is in the proper position; it should automatically retract when the door is closed. Any ideas?

2002 Intrigue #11410

Carol Eberhart

Re: entry steps

Reply #1 –
Yahoo Message Number: 113799
Hi Carol, I am new to the forum but I had a similar problem on my 05 Allure. On the door itself is a "plunger" just below the hinge. That "plunger" is hooked up to a switch that tells the steps that the door is closed. Inside the door that plunger has 2 nuts for adjusting it's travel. Take the door panel off and look inside and you will probably find that the adjusting nut has loosened.

Dennis Maloney
2005 Allure #31207

Re: entry steps

Reply #2 –
Yahoo Message Number: 113814
Have also found on an 07 Inspire that the small brass contacts oxidize and need to be cleaned and coated with a dialectic compound such as NoOx commonly used by electricians.

Re: entry steps

Reply #3 –
Yahoo Message Number: 113815
Since the steps seem to work fine when the engine is running you may have a voltage issue with the step circuit.

There may be a ground problem with the steps. There are two green ground wires for the steps. One is longer and goes from the controller to the chassis. The other is shorter and goes from the controller and is attached to the steps. On my coach, the shorter wire was attached to a screw that attached the controller to the steps. That connection was loose and I could not tighten the screw because of corrosion. If either of the ground attachments are loose, see if you can tighten them or jumper the wire to a better ground. I broke off the screw for the ground wire attached to the steps and replaced it with two screws; one for the control box cover and a second one for the ground connection.

To see these wires you will need to lie under the steps when they are extended so you can see the controller. Make sure you are clear of the steps if you are going to check these wires.

pete
2000 40' Magna CAT C-10, #5892
Pete
 2000 40'  Magna #5892  CAT C-10

Re: entry steps

Reply #4 –
Yahoo Message Number: 113817
Thank you all for your great ideas. We will check out these options and see if one of them does the trick!

Carol Eberhart
2002 Intrigue

Re: entry steps

Reply #5 –
Yahoo Message Number: 113818
Sounds like a voltage problem since they work when the engine is running. Perhaps a bad ground. Check the two ground wires from the step controller. One goes to the steps the other to the chassis.

Here's a link to the Series 42 step that may help.

http://v4-dev.lippertcomponents.modxcloud.com/assets/content/support/manuals/Power%20Gear/pg_1422258_42_series_with_magnet_motor1.pdf

pete
2000 40' Magna CAT C-10, #5892
Pete
 2000 40'  Magna #5892  CAT C-10

Re: entry steps

Reply #7 –
Yahoo Message Number: 113837
Thanks for the step manual link, Pete! Didn't have that one, and I'm SURE it'll come in handy one day. Hope all's well with you...

Don Hutchins
'08 Allure 470 #31613
Don Hutchins
'08 Allure 470 #31613
40' w/tag, Cat C-9 & Cat tranny