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Topic: Change in CC mgt attitude? (Read 13250 times) previous topic - next topic
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Re: Change in CC mgt attitude?

Reply #50 –
Yahoo Message Number: 25988
I am getting the impression you have not had the coach to the factory. If not where do you live ? Is it feasible that you could drive it there, I know if it's an 8 day drive it would take you 20 but having said that you arrive in Junction City and park the coach at the front door and set up shop ( in other words don't leave til they do something)
John F.

Re: dishonest repair shops

Reply #51 –
Yahoo Message Number: 25990
Both good and bad should be posted. I know we will get some people who just like to gripe with the bad ones, but if several people post complaints about the same repair shop then we have fair warning, IMHO. Internet makes it possible to share our experiences easily and cheaply. Can't think of a better resource!

Bob A.

2002 Allure 30760

Re: Change in CC mgt attitude?

Reply #52 –
Yahoo Message Number: 25994
Doris,

I think you missed his point. What you and CC have discussed WAS between you and CC. WE don't need all the word by word exchanges.

I also agree that trial by forum of CC may not be in your ultimate best interests. There is always two sides to a story. We, by default will never hear CC's. (and no, I'm not taking sides)

We all support a positive solution for you. Knock down the doors to CC and get it done. If that takes legal action so be it.

Take a deep breath, relax (I know it's not easy) and think logically, calmly to get this situation handled.

Michael

01' Intrigue #11224

Re: Change in CC mgt attitude?

Reply #53 –
Yahoo Message Number: 25998
the NTSB

Mikee

Who investigates and monitors manufacturing engine operating/highway safety issues?

Doris

Re: Change in CC mgt attitude?

Reply #54 –
Yahoo Message Number: 25999
Largely they are 06 engines in an 07 coach. When the 07 engines hit it will be worse... Trust me. Alot of new junk on diesel engines for 07. The engine manufactures go by calendar year and vehicle makers use a schedule that is convienent for them on Jan 2 they can call anything produced the next year model

Mikee

Re: Change in CC mgt attitude?

Reply #55 –
Yahoo Message Number: 26007
Walt - have you looked into www.motorhomesusa.com to sell your Allure? When I was looking to buy - it was a web page I looked at often to see what they had for sale. Most units are owned and also for sale by owner and are on the road, not sitting at a lot (at least I think that is the case). I called them and tried to deal on one unit and had a good experience - wound up finding one somewhere else but would have continued to deal with them if my purchase didn't work out. Just thought I would mention them, maybe they can help you move it.

Mark Peterson

03 Allure #30916

Re: Change in CC mgt attitude?

Reply #56 –
Yahoo Message Number: 26012
Thanks, Mark. No, I haven't tried that one, just RVonline.com and RV registry. I just renewed the former and if I haven't sold it when this runs out, I'll try motorhomeusa.com.

Walt Rothermel
03Allure30811

Re: Change in CC mgt attitude?

Reply #57 –
Yahoo Message Number: 26013
As a shopper I check these websites for coaches: rvtraderonline.com
rvtrader.com
rvsearch.com
rvonline.com

rvregistry.com and now this motorhomesusa.com
I'm always checking to see what has depreciated into my meager price range. Good luck.

Sandy

Re: Change in CC mgt attitude?

Reply #58 –
Yahoo Message Number: 26022
Doris,

I have been in the service repair business since the mid 60's. The best way to get your all problems handled is to give the Service Manager $500.00 (Only if you are still on good terms with him) and tell him to have his best tech work on your coach. When all the repairs are completed have either the service manager and/or the technician test drive and take your coach for a long weekend (@200-500 miles). Also let them know in advance that if they fix everything and you don't have to bring the coach back for at least 60 days after the repairs are completed there is another $500.00 for them to split. Be emphatic and tell them to make sure the coach is safe, reliable and all the little bugs worked out. Only when they are 100% positive the coach is problem free, you will come in and go on a 20 mile road test with either one of them to make certain that is everything is satisfactory; only then you will take delivery of the coach.

A few dollars will go a long way in getting things handled ASAP. In the future continue to tip the service manager and the tech ($20.00 each) whenever you bring the coach back for routine service; you will be amazed how everything will be handled quickly and efficiently and all the manufacturer updates will be done "no charge" without you having to say anything. Most manufacturers issue bulletins about problem areas which are only to be fixed if the customer complains; let them replace these items before you have a problem. I always have my Porsche customers bring their cars back to the local franchise Porsche dealer before their warranty expires to have all the updates done. A $100 bill will get everything done "No Charge" and then some You would not think of leaving a restaurant without tipping the waiter, treat the service manager and technician the same way; This is the best way to insure you receive proper service.

You want the service manager to smile every time you walk thru the door; you need him to be your advocate who is sympathetic to all your needs and problems.

Paul Resnick
1998 Intrigue 40"
#10487

Paul Resnick

PAR Porsche Specialists
PAR Motorsports
PAR Seating Specialists

"Recaro" Warehouse Distributor
"Hans Device" Dealer/Distributor
"Cool Shirt" Warehouse Distributor
"ATL Fuel Cell" Warehouse Distributor

www.parcars.com
paul@...
Fax: 914-637-6078
Tel: 914-637-8800

Re: Change in CC mgt attitude?

Reply #59 –
Yahoo Message Number: 26025
John F:

It hasn't been safe to drive that distance due to overheating, but taking it there was our original plan and CC knew we were coming. After the 2nd melt down, we expressed a desire for them to take it and make it right. That suggestion was ignored.

Doris

Re: Change in CC mgt attitude?

Reply #60 –
Yahoo Message Number: 26034
Unfortunately Paul is 100% right, shouldn't be that way but it really is. I have been in the repair business since the early 60's as well.

Ron 98 Allure 30185
Note what Paul drives as well ;-)

Re: Change in CC mgt attitude?

Reply #62 –
Yahoo Message Number: 26040
Michael ...

Very well said. This diaglog, although very well stated, has gone on way too long. The problems may very well be there with CC and this owner (and I am concerned that the owner have them rightfully resolved) but, nothing further is accomplished by repeatedly discussiing this on our Forum.

Don

2001 Intrigue #11209

Re: Change in CC mgt attitude?

Reply #63 –
Yahoo Message Number: 26041
I agree. You will probably have noticed that many of our regular constructive contributors have been conspicuously absent in recent weeks, no doubt tired of this topic, and that means new owners and lurkers are not getting their 'moneys worth' out of this forum.

 David

Lesson-Learned

Reply #64 –
Yahoo Message Number: 26046
In the spirit of believing that someone else may benefit from my stupidity I offer the following lesson-learned. Having returned to the house this past Sunday afternoon after being at the Balloon Fiesta last week I neglected to do the following: 1) turn off the electric water heater (should have done that when I prepared the coach for road travel); 2) plug in the coach when I got home (I was tired after a week of getting up at 0400 to get ready for the day's events); and 3) turning off the house batteries when I got home (ditto number 2).
So, being a balloon pilot who follows a check list before each flight, I should have a check list for my coach and the religiously follow it no matter what my mental state. I'll start work on that today before we go out in the coach again.
Now I'm just hoping that I haven't severely (to the point of damage) drained my house batteries. After plugging in this morning (believe it or not I woke up this morning and it finally dawned on me that I had left the water heater on electric - luckily I did turn off the refrigerator before departing the park) and waiting the required two minutes, the battery indicator is on red. We'll see what happens over the next day or so.

Harry

'06 Inspire 51933

Re: Change in CC mgt attitude?

Reply #65 –
Yahoo Message Number: 26048
Lets hear good news. Like good places to go. Trips with no problems. "Remember RVing is a sport"

Enough sniveling in public.

John Drebick 06 Affinity 6550

Re: Lesson-Learned

Reply #66 –
Yahoo Message Number: 26051
You should consider charging the batteries by themselves. Bring them up to at least 11.50 before you engage the house charger. The house charger is extremely stressed when the batteries are dead. You risk damage of your inverter-charger. Ask me I learned the hard way, cooked a circuit board in the inverter-charger, $500.00 later.
AL

00 affinity #5851

Re: Lesson-Learned

Reply #68 –
Yahoo Message Number: 26056
Thanx, AL, for your comment. The interior lights were all at full strength so I don't think I fully discharged the batteries. I just went out to check and my battery status light is now green, so I am assuming that all is well again. I need to get to work on that check list though!

Harry

'06 Inspire 51933

Re: Change in CC mgt attitude?

Reply #69 –
Yahoo Message Number: 26064
IT STILL AMAZES ME HOW MANY PEOPLE DON'T BELIEVE IN AN HONEST DAY'S WORK FOR AN HONEST DAY'S PAY. NEXT, WE WILL NEED TO TIP THE DOCTOR'S OFFICE PERSONNEL OR THE ATTORNEY'S PARALEGAL. WHERE DOES IT STOP?

Re: Change in CC mgt attitude?

Reply #70 –
Yahoo Message Number: 26067
Michael,

I agree with you but Doris and her husband are getting sick over this and life is too short, if a few dollars will get her and her husband on the road, it is money well spent. It will be a whole lot less than her attorney will charge her.

Paul

Re: Change in CC mgt attitude?

Reply #71 –
Yahoo Message Number: 26069
Just hand over $500 to everyone that may impede getting the job right for the right reasons. Save your money and buy a new coach.

cvb

Re: Change in CC mgt attitude?

Reply #72 –
Yahoo Message Number: 26074
Chuck

Doris just bought a new coach and this is the situation she is in. This is only my suggestion to help- her to get out of this mess; right now she has nothing but grief, a none functioning motorhome and a depressed husband.

Paul/PAR

Paul Resnick

PAR Porsche Specialists
PAR Motorsports

PAR Seating Specialists

"Recaro" Warehouse Distributor
"Hans Device" Dealer/Distributor
"Cool Shirt" Warehouse Distributor
"ATL Fuel Cell" Warehouse Distributor

www.parcars.com
paul@...
Fax: 914-637-6078
Tel: 914-637-8800

Re: Change in CC mgt attitude?

Reply #73 –
Yahoo Message Number: 26075
Sounds like a great idea, spend 200k + for a new coach that will not run down the road from its inception, then have to pay somebody off to fix a coach that is under full warranty and has never been right from the start. Something is really wrong with this picture.

Brian
04 Allure.

Re: Change in CC mgt attitude?

Reply #74 –
Yahoo Message Number: 26079
Hate to say it "But that is the wave of the new American Way-screw you, I am looking out for my self". When I have to tip someone $500 to get work done on a coach that I have paid big bucks for, then I am getting out of rv'ing.

On the post about wanting to hear about good things, here goes. Since my last break down (oil pressure sending unit) in 2001, we have traveled well over 40,000 miles with out any problems. We have been to the left coast, right coast and bottom coast many times during those yaers and have enjoyed our '98 Allure imensely. After reading posts here and on other forums, we have no desire to trade our coach in and I feel that we have one of the best coaches that CC has put on the road. Looking forward to many more miles in our CC Allure.

Egon

'99 Allure #30321
'02 Tahoe Z71